Senior Business Analyst

Satori is an Analytics Agency made with one simple vision: to give clarity in decision making through data analytics.

Whether it’s a cloud-based big data ecosystem for a global fintech or a machine learning model predicting churn for a leading airline group, Satori develops cutting edge analytics solutions, providing real value to its clients. Services cover the whole data lifecycle from ingestion and warehousing to ML and AI applications.

Satori is a scale-up, well on track to become the leading data and analytics company in South-Eastern Europe and already a 95+ specialized tech team, consisting of Data Engineers, Data Scientists, Software Engineers, QAs, and CRM Specialists, delivering innovative data, tech, and customer experience solutions. The majority of our clients are household names and global brands in FMCG, retail, ecommerce, financial services, and travel, with a footprint in Greece but also across Europe and beyond.

We are currently looking for a Senior Business Analyst to help us leverage Data & AI to drive transformation projects for our clients.

What’s the role about?

In short, you are the link between business stakeholders and our technical teams. You make sure that our projects are properly designed and smoothly executed by understanding client priorities and business imperatives and translating this into actionable items, user stories and technical requirements. At the same time, we have your back. You will find that your input will be highly valued and acted upon. We succeed or fail together.

On any particular day you will be doing several of the following:

• Liaise with the Business Stakeholders to understand the business context and needs of clients.
• Work alongside business stakeholders and our teams to define clear client requirements and KPIs.
• Translate business requirements into user stories and/or specs that the tech team can deliver.
• Contribute to the design of Business Intelligence reports.
• Map current data architecture, processes, sources, and flows.
• Iterate with the client to optimize design and quality of deliverables.
• Identify pain points and mismatches between client requirements and Satori user stories, technical requirements and deliverables.
• Liaise with the client and help them understand the business aspects of technical decisions and actions.
• Update business dictionaries.
• Create and update end user training documentation (user manuals).
• Train and mentor other Satorians in the basic tasks and notions of BA work.