Senior Business Analyst

With more than 20 years of proven expertise, QUALCO is a leading Fintech solutions provider, offering cutting-edge, analytics-driven enterprise software solutions across 35+ countries worldwide. Our comprehensive technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

At QUALCO, we empower the financial world with innovative technology. As a Senior Business Analyst you will focus on supporting commercial, technical projects and initiatives, in the IT areas of CRM and Integration. Your role will focus on the delivery of client engagements, by understanding clients’ objectives, aligning your work to these objectives and setting personal priorities, liaising with others across all lines of business and taking accountability for own and team results.

A Day in the Life of a Senior Business Analyst at Qualco will include:

• Digital Transformation Initiatives: Lead the analysis and implementation of digital transformation projects, ensuring alignment with strategic objectives. Evaluate and recommend new technologies and methodologies to enhance business processes and customer experiences;
• Banking Flows and Systems Analysis: Conduct thorough analysis of existing banking processes and systems to identify areas for improvement and optimization. Collaborate with technical teams to design and implement system enhancements and new functionalities. Design process diagrams;
• Requirement Definition and Management: Elicit, document, and manage detailed business and technical requirements. Develop clear and concise use cases, user stories, and acceptance criteria. Ensure requirements are understood and approved by all stakeholders. Create and maintain project documentation including glossary, how-to, use guides, and BA-related artifacts;
• Stakeholder Communication and Collaboration: Act as a liaison between business units, technology teams, and external partners to ensure clear and consistent communication. Facilitate workshops, meetings, and presentations to gather input and disseminate information;
• Business Case Development: Define and develop comprehensive business cases to support project proposals and investment decisions. Conduct cost-benefit analysis, risk assessment, and impact analysis to justify initiatives;
• Agile Methodology Adoption: Champion Agile practices and methodologies within the team and across the organization. Participate in Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews;
• Testing/Reporting:

-         Conduct demos and training sessions. Create detailed reports, including KPIs

-         Diagnose and troubleshoot technical problems (functional / performance related)

-         Participate in UATs & design scenarios

-        Create value realization metrics & KPIs

• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

What we are looking for:

• Bachelor’s degree in Business Administration, Information Technology, or a related field. Master’s degree preferred;
• Minimum of 7 years of experience as a Business Analyst, with a focus on digital transformation and banking systems;
• Proven track record in managing complex projects and delivering successful outcomes;
• Experience working within Agile frameworks and methodologies;
• Strong analytical and problem-solving abilities;
• Excellent communication and interpersonal skills, with the ability to convey complex information to diverse audiences;
• Proficiency in requirement elicitation, documentation, and management;
• Solid understanding of banking processes, systems, and regulatory environments;
• Ability to develop compelling business cases and conduct thorough impact assessments;
• Familiarity with tools such as JIRA, Confluence, and other Agile project management software;
• Knowledge of BPMN, UML, and other process modeling techniques;
• Strategic thinker with a proactive approach;
• Strong leadership and team collaboration skills;
• High degree of adaptability and flexibility in a fast-paced environment;
• Commitment to continuous learning and professional development.

Benefits

Your Life @ Qualco

As a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group

Join the #Qteam and enjoy:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs.

💻 Cutting-edge IT equipment, mobile, and data plan.

🏢 Modern facilities, free coffee, beverages, and indoor parking.

👨‍ Private health insurance, onsite occupational doctor, and workplace counselor.

🏝️ Flexible working model.

🤸‍ Onsite gym, wellness facilities, and ping pong room.

💡 Career and talent development tools.

🎓 Mentoring, coaching, personalised annual learning, and development plan.

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.