Experian is hiring a

Senior Business Analyst ID&F (Team Lead)

Sofia, Bulgaria
Full-Time

Identity & Fraud (ID&F) is one of the most vibrant business units of Decision Analytics, currently undergoing the most remarkable Digital Transformation across its product line-up. It is a particularly exciting and pivotal time for ID&F as we begin decomposing several monolithic applications into microservices and deploying them into the cloud.

As an ID&F Senior Business Analyst, you will be part of a high-performing team delivering against our strategic direction and ensuring the delivery of our business objectives across our product portfolio.

What you will be doing:

  • Working as part of our Software Engineering Teams to analyse, record, and manage the business and technical requirements necessary to deliver strategic product initiatives;
  • Contributing to a broader community of Business Analysts to promote best practices across the UK&I Experian Business Units and globally;
  • Performing detailed business and systems analysis, client use-cases, document functional and non-functional requirements in the form of user stories in Jira/Confluence;
  • Managing BAs and/or Junior BAs, providing support, coaching and development;
  • Collaborating with Product Owners to prioritize the product backlog items and identify critical components necessary to define a Minimum Viable Product;
  • Working closely with the Scrum Master to conduct refinement sessions and ensure the engineering teams understand underlying requirements, design the appropriate solution blueprints and put forward the associated effort estimates that meet the business requirements;
  • Ensuring that all product and project documentation are complete and fully handed over to Operations and support service acceptance activities;
  • Engaging with the relevant stakeholders to gather business requirements and translate these into epics and stories on the product backlog;
  • Adhering to all company and regulatory policies and standards and ensure information is handled securely at all times.

What you will bring:

  • Fluency in English;
  • Comprehensive understanding of business and systems analytical methods and techniques;
  • Line management experience, with the ability to coach and mentor BAs and Junior BAs;
  • Ability to work independently or as part of a team, taking the initiative where appropriate;
  • Vast experience working in an agile environment, confidently documenting requirements in the form of user stories;
  • Proficiency at identifying and capturing acceptance criteria and testing criteria;
  • Ability to update epics and stories in Jira with the relevant business analysis information;
  • A keen problem solver with an analytical mindset;
  • Good time management and ability to and manage priorities in line with deadlines and time pressures;
  • Experience in stakeholder management (e.g. Mendelow’s Matrix) and mapping out stakeholders based on their level of interest and power of decision-making;
  • Good communication and influence skills to shape and contribute to the outcomes across distributed groups;

Highly desirable certifications & additional skills:

  • Jira and Confluence experience
  • SAFe® Business Analyst certification
  • Stakeholder management skills
  • Experience in working in highly regulated environments.

What you will get:

  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
  • Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!
  • Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
  • Opportunity for flexible working hours and home office.
  • Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials & books.

Our Social Benefits Package - the way we care for our People

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