Position Summary
The Senior Business Analyst provides strategic business analysis services to business partners. The focus of this position is to work closely with the business units to gain in-depts understanding of customers’ business strategy, processes, services, roadmap, and context in which the business operates, and translate them into technical specifications. Identify opportunities to improve efficiency through technology solutions. Responsibilities will include a full range of activities from working closely with our development teams to ensure that our products are built to meet client and internal teams needs and leading small to mid-size projects. The ideal candidate must be able to work collaboratively as a fully contributing team member, under broad guidance from product strategy and well-formed development team(s) and performs essential tasks to support gathering, data analysis and mapping, product testing, issue management, meeting facilitation, and documentation.
Responsibilities
- Provide advice and guidance to others in the application and information and best practices
- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
- Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
- Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
- Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use stories, future state proposals)
- Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
- Identify improvement opportunities (proactive and reactive)
- Elicit and clearly document business and systems requirements
- Assess business process and system inefficiencies
- Identify ways to increase adoption and customer satisfaction
- Analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
- Conduct all business in accordance with Healthmap policies and procedures
- Perform other duties as assigned
Requirements
- Bachelor’s degree in a related field or an equivalent experience and IT certifications may be considered in lieu of education
- 5 years of experience as an analyst in a technical environment, proficient with writing SQL and data analysis is required
- Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
- Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
- Understanding of Indices, fundamentals and analytical data, returns level data etc.
- Healthcare and Agile experience is required
Skills
- Strong analytical, data mapping, problem-solving, and business skills to extract implicit, unstated, and unrecognized requirements
- Strong skills in collaborative working environments with the team members and stakeholders
- Up to date knowledge of current enterprise standards, industry standards and technologies, methodologies, and best practices
- Effective meeting management skills to initiate, develop agenda, conduct, and communicate decisions
- Strong attention to detail including precise and effective communications and proven ability to manage multiple, competing priorities simultaneously
Travel
No Travel
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