Nagarro is hiring a

Senior Business Analyst (eCommerce & Russian speaker)

Full-Time
Remote

We are seeking a highly skilled Senior Business Analyst who is a native Russian speaker, fluent in English, with extensive experience in the eCommerce domain.The position requires flexibility to work during Indian Standard Business Hours.

Key Responsibilities:

  • Business Analysis:
    • Collaborate with stakeholders to gather and document business requirements, user stories, and process flows.
    • Translate business needs into functional and technical specifications for eCommerce solutions.
    • Analyze and map business processes, identifying gaps and opportunities for improvement.
  • eCommerce Expertise:
    • Lead the design and implementation of eCommerce solutions, ensuring alignment with business goals and technical requirements.
    • Serve as the subject matter expert for eCommerce-related issues, providing recommendations and best practices.
    • Collaborate with the development team to ensure the platform meets functional and performance requirements.
  • Stakeholder Management:
    • Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution.
    • Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes.
  • Project Support:
    • Assist in project planning, task prioritization, and timeline management.
    • Ensure project deliverables are completed within scope, time, and budget.
    • Participate in testing, validation, and go-live activities for the eCommerce platform.
  • Communication and Documentation:
    • Maintain clear and concise communication with stakeholders in both Russian and English.
    • Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans.
  • Native Russian speaker with full professional proficiency in English (both written and verbal).
    • Minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains.
    • Proven experience in leading eCommerce implementations and supporting large-scale, multi-channel projects.
  • Technical Skills:
    • Strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys.
    • Familiarity with system integration methods such as REST APIs, web services, and third-party plugins.
  • Soft Skills:
    • Excellent analytical, problem-solving, and decision-making skills.
    • Strong interpersonal and communication skills, with the ability to manage relationships across teams and regions.
    • Ability to work independently, as well as collaborate effectively in a team environment.

Work Timings: Must be available to work during Indian Standard Business Hours.

Preferred Qualifications: 

  • Familiarity with Agile and Scrum methodologies.
  • Experience with other eCommerce platforms (Magento, Shopify, etc.) is a plus.
  • Previous experience working in global, distributed teams.
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