Senior Business Analyst

About AlayaCare:  

AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We are a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.  

About the Role:     

Reporting to the Director of Business Operations, the Senior Business Analyst role will play a critical role in building and shaping the BizOps function at AlayaCare. We are seeking an experienced data-driven, strategic thinker who is passionate about solving problems in a systematic way. The Senior Business Analyst will play a crucial role in driving data-driven decision making, optimizing operational processes, and leading projects which result in major impact on the future of the business and ultimately, better outcomes for our customers. This role provides an exciting opportunity to work closely with our Executive Team and to work in a global and fast-paced SaaS environment. 

A day in the life:   

• Work closely with the Director of Business Operations to support efforts across some of AlayaCare’s highest priority cross-functional initiatives. 
• Support and lead Operating System mechanisms including Monthly and Quarterly Business Reviews and Board Packages .
• Support strategic planning through primary and secondary research, quantitative analysis and modeling. 
• Build a deep understanding of AlayaCare’s data, and design and execute analysis to drive novel insights and pragmatic recommendations.  
• Craft executive-level presentations summarizing key findings and making recommendations. 
• Own the problem solving of discrete pieces of BizOps projects and independently engage stakeholders to drive the answer forward. 
• Establish yourself as an analytical expert and go-to resource for stakeholders across the company.  
• Help build and shape the BizOps function at AlayaCare. 

What you bring to the team:  

• Bachelor's Degree in a relevant field, Business, Commerce, Finance or a related field.
• 4-6 years of demonstrated success in investment banking, management consulting, or other “BizOps” strategy / operations roles in related fields – a minimum of 2 years of experience in SaaS is preferred.  
• Critical thinking & Ability to solve problems: Experience driving insights and solving hard problems with well-supported and pragmatic solutions.  
• You have a love for data - and the insights it can bring to the forefront: Strong data management and analytical skills with superior attention to detail and a demonstrated track record of leveraging data to drive business impact. Experience with Looker is an asset. 
• A collaborative approach: Excellent interpersonal skills and experience in highly collaborative environments 
• Action orientation: A clear bias for action a tenacious ability to tackle challenges and get things done. 
• Strong written and verbal communication: Able to concisely present complex information succinctly and clearly.

Location, and in-office requirements:

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Vancouver Area.

What Makes AlayaCare a Great Place to Work: 

• Our products have a positive impact on the lives of countless care workers and care recipients Equity in a well-funded, high-growth company
• Work where you feel most engaged and productive with our Superflex working models, whether that be at home or in one of our beautiful offices
• Competitive compensation including equity in a growing, well-funded company
• Comprehensive group benefits program, including telemedicine, effective on your first day
• Employee expense program for health, wellness, lifestyle, productivity expenses and more!
• Parental leave top-up plan
• Flexible vacation policy
• Wellness Fridays for extra time to unwind
• Paid Volunteer Time off Program
• Career growth and development opportunities
• An entrepreneurial culture of transparency, collaboration, and innovation
• We are recognized as Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit, and bold innovation

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.  

If you want to explore AlayaCare further, please visit our website www.alayacare.com.

Better outcomes, better belonging  

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.       

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.   

If you require accommodation as part of the recruitment and selection process, please reach out to [email protected]. Please note, we do not accept unsolicited headhunter or agency resumes.

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