LIVEOPS

What We Do

The Epic LiveOps team provides the best possible experience for our players. We dive deep into the data to understand player needs, minimize disruption, and manage Epic's incident response process.

What You'll Do

Epic Games is looking for a Technical Disaster Recovery and Business Continuity Planning Specialist to build and administer a BCP/DR program covering Epic's most important products and services. The ideal candidate will be responsible for designing and implementing the policies, procedures, and solutions required to reduce business continuity risks and ensure compliance with applicable regulatory requirements. This role requires a driven individual who is self-driven, can manage multiple projects simultaneously, and will thrive in a fast-paced environment.

In this role, you will

• Authoring and maintaining Epic’s BCP/DR-related policies
• The development and maturation of Epic’s company-wide BCP/DR program
• Develop and run the internal assessments program, aligned with industry-standard internal audit frameworks and tailored to Epic’s needs
• Plan and conduct internal assessments to assess alignment with internal policy and regulatory requirements
• Work with teams across Epic to document, track, and remediate assessment findings
• Integrate with other compliance and governance programs at Epic
• Build and represent Epic’s forward-looking BCP/DR roadmap
• Regularly communicate the status of BCP/DR compliance program health and policy adherence
• Maintain necessary training materials and other policy compliance mechanisms

What we're looking for

• Familiar with Disaster Recovery implementations on cloud hosted services
• Strong knowledge of Business Continuity principles and technology industry standards
• Experience running internal compliance/assurance assessments
• Knowledge of disaster response and disaster recovery best practices (DRII, NDRF, FEMA CES, etc.)
• Knowledge of internal audit frameworks (ISACA, COBIT, etc.)
• Familiarity with NIS and NIS2 EU directives
• Excellent oral and written communication skills, including report writing and policy documentation
• Ability to work independently and proactively

This role is open to multiple locations across North America & Europe (including NYC).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).