We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.
We are seeking a motivated and enthusiastic Senior Atlassian System Administrator. The ideal candidate will be responsible for providing technical assistance, customer support, and administrative duties for Atlassian product users.
Responsibilities:
- Manage user accounts, roles, and permissions. Ensure that users have the appropriate level of access to Jira projects and issues / Confluence spaces and pages.
- Troubleshoot issues and provide technical support to users.
- Gather requirements, investigate potential solutions, analyze impact, and act as responsible person in implementation of Atlassian solutions.
- Supervise, design and maintain JIRA Projects with customized configuration
- Monitor and handle user requests on Atlassian products within internal policies
- Compose internal documentation with oversight from team members that reflects processes and system configuration, keep it up to date.
- Review upgrades, identify bug fixes, and evaluate new features applicable to Atlassian environment. Plan and execute upgrades, migrations, and integrations with other tools and systems
- Conduct regular system audits and ensure compliance with security policies and best practices.
- Manage backup/archiving solution for Jira and Confluence
- Collaborate with teams to understand their requirements and provide solutions using Atlassian tools.
- Create custom reports and dashboards
- Keep the instance maintained and clean
Requirements:
- Proficiency in Atlassian administration, from product to organization level, including user management, project configuration, and plugin management
- Expert knowledge of Atlassian ecosystem strcuture and the dependencies between its various elements
- Strong interpersonal and analytical skills
- Minimum of 3 years of experience as Atlassian System Administrator
- Excellent troubleshooting and problem-solving skills
- Excellent communication skills
- Expertise in Automation for Jira
- Ability to work independently and as part of a team
- Strong understanding of SLA, planning and time management
- Experience in implementing Jira Service Management solutions
- Confident spoken and written English.
Nice to have:
- Atlassian certifications
- Familiarity with ITIL
- Experience in asset management using JSM Assets
- Experience with ScriptRunner plugin
- Experience with the Cloud version of Atlassian products
What we offer:
- Performance Review
- Reference bonus
- Hybrid working model
- Volunteering Program
- Multi-sport Plus Card
- MyBenefits Platform - monthly allowance of PLN 200, providing a varied array of benefits
- LuxMed Medical coverage for the employee and one family member
- PPK (Powszechne Pracownicze Plany Kapitałowe)
- Office with free snacks & drinks in central location
- Workation - work from abroad for up to 30 days a year, in 5-day increments
Be a key player at the forefront of the digital assets movement, propelling your career to new heights!
Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.
Work alongside one of the most brilliant teams in the industry.
