“The Desk” drives critical components of Wayfair’s supplier support strategy - our team members serve as the external ambassadors who support the supplier partners that feed Wayfair’s vast assortment, and leverage internal partners to execute our strategic vision of offering best-in-class support to an ever-growing supplier base. We are a positive, energetic, and diverse team that enjoys working directly with suppliers to provide best-in-class service and create a more seamless experience when they work with our commercial platform and tools.
As a Senior Associate on the Desk, you will work at the core of E-commerce: operating at the intersection between customers, suppliers, and technology! More specifically, in this role, you’ll manage a team of associates, engage with suppliers, and push aspects of our strategic agenda with cross-functional partners. You will be expected to lead initiatives that enable us to achieve our vision and produce measurable outcomes, problem-solve with business stakeholders and tech partners alike, articulate and execute tactical plans, and monitor service metrics. Senior associates on the Desk must be able to coach a team of direct reports to achieve well-defined results, while also being effective executors themselves.
What You’ll Do
What You’ll Need
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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