We have made it a priority to meet with, and hire from, a diverse pool of candidates - as we believe that a range of lived experiences, voices, and perspectives directly contributes to the success of our team.
We are a remote-first workplace but the candidates for this role must be resident of Denver CO, Philadelphia PA, New York NY, Oakland CA, Washington, DC or Toronto, Canada at the start of employment. B Lab is not set up to provide work permit sponsorship and candidates will need to have unrestricted, permanent work authorization for the location they are applying for. Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your experiences and location. This is a Full-Time Role (40 hours per week) with the option to apply for reduced hours per week after one year in the role.
This role is a member of B Lab U.S. & Canada’s Certification Team. The team's purpose is to support new companies in their journey to becoming B Corps and existing companies in recertifying and meeting obligations such as an annual fee. This team works together, and with B Lab Global to develop systems, processes, and resources for B Corps to successfully complete each of the tasks required to become or remain a B Corp.
We are looking for a Senior Associate, Finance & Customer Success with 2-3 years of experience in a finance role to join our team. The ideal candidate would also have customer service experience in replying to customer inquiries regarding their invoices and account. The candidate will be organized and self-motivated with the ability to plan and manage their workload with limited supervision and thrive in a remote-first environment. They will have the ability to collaborate effectively as part of a team as well as across departments, and possess excellent interpersonal and communication skills. Additionally, the candidate will be proficient in Microsoft Excel/Google Sheets, and have experience with financial accounting systems (Sage Intacct preferred), and a Customer Relationship Manager platform (e.g. Salesforce).
We encourage you to apply if you have:
While not required, please note in your application if you have:
B Lab has a compensation plan that includes:
We require the following in order to consider your application:
If you progress through additional stages in the hiring process, you can expect to:
We will begin reviewing applications on April 22 and will continue until we identify a diverse and qualified candidate pool.
Please note: All applications will be reviewed by our team, and all candidates will receive a status update via email after their application has been reviewed, which we expect to complete by May 13. Due to capacity constraints on our hiring team, we are unable to provide you with a specific status update beyond these parameters. Our ideal start date for this role is July 15, 2024
If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at careers @ bcorporation.net with the subject line “Accommodation request - Senior Associate, Finance and Customer Success”. Please note that we are unable to respond to general status inquiries or other messages that are unrelated to accessing our application or interview processes.
About B Lab
B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies—known as B Corps—who are leading the way. To date, the B Lab community includes over 8,500 B Corps across over 85+ countries in over 160 industries who manage their impact with the B Impact Assessment and the SDG Action Manager.
Recognized as one of Fast Company’s 2020 Most Innovative Companies, B Lab is home to an innovative and enthusiastic team committed to building an inclusive, equitable, and regenerative economy. B Lab U.S. & Canada is part of the B Lab Global network and we pride ourselves on creating an inclusive and flexible workplace that allows all staff to flourish. Our teams are innovative and enthusiastic about building an inclusive and sustainable economy. We pride ourselves on creating an inclusive and flexible workplace that allows all staff to flourish. To learn more and join the movement, visit usca.bcorporation.net.
B Lab U.S. & Canada is headquartered in New York City, NY, with offices in Philadelphia, PA; Denver, CO; and Toronto, ON.
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our perspective and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition.
As an organization, we stand against anti-Black racism and all forms of oppression including transphobia, classism, sexism, and xenophobia. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. As we continue to learn about injustice, we embrace radical reorientation of our consciousness and will listen to the voices of Black, Brown, Indigenous and marginalized peoples to catalyze equitable outcomes for all.
At B Lab an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our teams, programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.
