Meesho is hiring a

Senior Associate - Experience

Bengaluru, India
Full-Time
About the Team

Being part of Meesho’s Grocery team as a Senior Associate you will zip you to the cockpit of our ever-burgeoning rocketship. And you’ll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 100+ professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities. Meesho Grocery is currently live in three cities and we are only going to get bigger and better.

We focus on personal growth and fun at work just as much as we do on working hard. That is why we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions.

About the Role

We are looking for an analytical, independent and innovative problem solver to join the SCM team. As a Senior Associate, you’ll be responsible for driving programs related to building visibility of the L0, L1, L2 and L3 views of key supply chain metrics. To drive visibility and instrumentation, you’ll get complete autonomy in terms of the granularity that you would want to create. You’ll also be responsible for working with stakeholders from ground operations and process excellence teams for solving exciting problem statements apart from creating impact on metrics.

What you will do

  • Develop a deep understanding of each mile of the operations to identify opportunities for improvement in our logistics operations and supply chain processes especially in warehouse operations.
  • Conduct root cause analyses and evaluate tradeoffs between them using advanced data analytics tools (Advanced Excel, SQL, Python), Should be well-versed in SQL.
  • Develop standard operating procedures (SOPs) that are practical and effective, and track their on-ground implementation to ensure compliance and sustained improvement.
  • Lead cross-functional teams to develop and implement projects to optimize processes, reduce waste, and increase efficiency in the Warehouse.
  • Collaborate closely with local counterparts in each FC to gain a deep understanding of their unique business challenges, scaling factors, and operational constraints.
  • Develop and maintain key performance indicators (KPIs) to track progress and ensure that improvements are sustained over time.
  • Own and conduct deep dive into key warehouse metrics and track daily/weekly/monthly trends.
  • Communicate ideas and key findings in a logical and structured manner to senior management and other stakeholders.

What you will need

  • Degree in STEM or other subjects with an analytical component. Candidates with 0 to 2 years of experience are welcomed to apply.
  • Strong analytical and problem-solving skills; experience with SQL, Python or any analytical tools is helpful. Knowledge in Appscript is appreciated.
  • Passionate about deep-diving into problems and driving changes in a fast-paced environment.
  • Keen learning attitude, not afraid of trying and implementing ground changes.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders.
  • Willingness to travel as this is a regional role.
  • Good project management skills, including the ability to manage multiple projects simultaneously.
  • For experienced candidates, experience in a logistical setting with exposure to sorting center, linehaul, first mile, or last mile operations will be relevant.

About us 

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

Our Mission

Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost.  Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.

Culture and Total Rewards

Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at  Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate -  influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all  embody these principles. 
We provide market leading compensation - both cash and equity-based - specific  to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.

Know more about Meesho here : https://www.meesho.io/


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