Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the role:
As a Senior Associate, Clinical Strategy at Headway, you will play a key role in driving the Clinical Team’s success. Your work will help ensure exceptional patient outcomes, foster an engaging provider community, develop innovative product improvements, and enhance collaboration with cross-functional partners. You’ll manage multiple projects, streamline operations, and support strategic initiatives that align with Headway’s goals.
You Will:
- Manage and execute projects
- Lead pilot initiatives, build project proposals, and iterate based on feedback
- Manage multiple concurrent projects, ensuring timelines and deliverables are met.
- Evaluate workflows to identify opportunities for process improvement and align them with business goals.
- Collaborate closely with cross-functional partners
- Act as a liaison between the Clinical Team and teams like Payer, Product, Ops to ensure seamless communication and alignment.
- Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges.
- Organize the clinical strategy team
- Support the Head of Clinical in team organization, including OKR setting, project tracking, and maintaining SOPs.
- Manage scheduling, coordinate calendars, and act as the primary contact for cross-functional stakeholders
- Support onboarding of new team members as team expands
You’d be a great fit if…
- You have a bachelors degree or masters preferred in a behavioral health clinically related field
- 4+ years of work experience in a role that requires a high degree of operational excellence, grit, and analytical problem solving.
- You have experience operating in a fast-paced, high growth business.
- You’re highly adaptable. You can quickly change direction to execute different functions and responsibilities with ease.
- You are skilled at managing cross-functional projects end to end, with a proven track record of delivering results within set timelines and scope.
- You are proficient in using data to drive decision-making and iterate on findings to predict and meet member needs. Ability to manage ambiguity and make sound judgments in a fast-paced environment.
- You have a strong track record of communicating with cross-functional stakeholders at all levels. Prior experience working with product, design, growth, and marketing teams.
Compensation and Benefits:
- Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
- Group A: $130,000
- Group B: $117,000
- Group C: $104,000
- Examples of cities located in each Compensation Grouping:
- Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
- Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
- Group C = All remaining cities
- Benefits offered include:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact [email protected]
Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.
