Sr. Application Support Manager
Exiger is a high-growth risk intelligence and technology company helping governments and companies surface and mitigate their supply chain, customer, and vendor risk exposures, which, undetected, present critical threats to the safety and well-being of their most valuable assets.
Our Product team comprises experienced software and IT professionals with a wide range of specialties and interests, and our solutions leverage big data, AI, and natural language processing technologies.
As an Sr. Application Support Specialist, you will provide both internal and client-facing technical support across Exiger’s product suite throughout the client lifecycle, from presales to customer onboarding to BAU activities.
This position requires a confident individual with excellent verbal and written communication skills and advanced computer skills. The ability to digest and communicate technical concepts to end-users in a simple but clear and succinct manner is critical. You must be highly detail-oriented and comfortable with navigating and leveraging various tools and resources simultaneously to find efficient solutions for end-users and stakeholders.
As an Sr. Application Support Specialist, you will interface with a wide variety of internal and external stakeholders, and as such you will be presented with myriad opportunities for self-development, growth, and acquiring subject matter expertise. Training will be provided on Exiger’s diverse product suite.
What You’ll Do:
What You Need:
Why Exiger is an Amazing Place to Work:
This position is not eligible for residents of California, Colorado, or New York
Exiger is revolutionizing the way corporations, government agencies and banks manage risk and compliance with a combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is committed to creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem solving. Exiger's mission to make the world a safer place to do business drives its award-winning AI technology platform, DDIQ, built to anticipate the market's most pressing needs related to evolving ESG, cyber, financial crime, third-party and supply chain risk. Exiger has won 30+ AI, RegTech and Supply Chain partner awards.
Exiger’s core values are courage, excellence, expertise, innovation, integrity, teamwork and trust.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.