What we’re building and why we’re building it.
Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
About the Role:
As a Senior Analytics Lead within the Analytics, Insights, & Measurement (AIM) team at Fetch, you will be instrumental in driving analytic support and insights across the designated sub-vertical. Reporting to a Director, Analytics, Insights, and Measurement, you will leverage your extensive knowledge of Retail/Restaurants Insights, and client support to take ownership of analytic processes and become the go-to Analytics contact for Sales counterparts and contribute to Platform Intelligence projects that shape and inform broader company strategy.
Scope of Responsibilities:
- Analytic Leadership:
- Take ownership as the DRI (Directly Responsible Individual) for all partners within a designated sub-vertical.
- Act as the primary Analytics contact for Sales VPs, requiring little oversight from the Analytics Director and Senior Director.
- Support your team and effectively manage the capacity of your peers to ensure deadlines are met and projects are properly prioritized.
- Client Support and Insights:
- Utilize extensive knowledge of Fetch's offerings to impact partner performance positively.
- Independently manage senior-level partner questions, demonstrating a high level of expertise in Restaurant/Retail data and insights.
- Lead analytic engagement during client calls, showcasing experience in client interaction, objection handling, and problem resolution.
- Data Manipulation and Storytelling:
- Manipulate data effectively using SQL, ensuring accurate and insightful analysis.
- Craft compelling narratives and insights, effectively communicating analytic findings to both technical and non-technical stakeholders in a way that leads to clear recommendations and proposed next steps.
- Strategic Platform Intelligence:
- Lead strategic initiatives on Platform Intelligence projects, providing valuable insights and shaping the direction of analytics across the organization.
- Represent AIM in discussions related to new product offerings and business model updates, ensuring alignment with analytics goals.
- Influence and Representation:
- Influence Sales verticals to run campaigns better suited to hitting partner KPIs, driving strategic alignment.
- Collaborate in crafting narratives for Quarterly Business Reviews (QBRs), providing valuable insights into Fetch performance.
Qualifications:
- 8+ years experience in Retail/Restaurants, Insights, and client support.
- Proven experience leading and managing analytic engagements with sales teams.
- Strong SQL skills for data manipulation and analysis.
- Exceptional storytelling abilities.
- Strategic thinking with the ability to independently manage senior-level inquiries.
- Experience representing analytics teams in cross-functional settings.
Compensation:
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $142,000-$165,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity
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401k Match: Dollar-for-dollar match up to 4%.
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Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
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Continuing Education: Fetch provides ten thousand per year in education reimbursement.
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Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
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Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
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Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
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Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
