Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the team
The People Systems team is Xero’s critical people technology solutions. These solutions are Xero’s internal facing systems servicing people, finance, legal, facilities, productivity, collaboration and core IT services. We support a myriad of tools and technologies that are critical to ensuring all Xero's can work efficiently and effectively.
About the role
As a Senior Workday Analyst you will be a key member of the People and Finance Systems team, utilising leading SaaS products; primarily Workday, and any other products such as Lever, Adaptive and NetSuite that form part of our product suite.
Working across departments and geographies, interacting closely with the technical capability and functional capability leads within our team, as well as our key business stakeholders in Human Resources (PX), Finance, Payroll and IT. You will also continue to work with vendors and other third parties providing and supporting our solutions.
Working alongside the Product Manager, and capability leads as a senior member of the team, you will be expected to approach tasks as an subject matter expert, inputting on the strategic direction of the team and ensuring delivery.
If your work day is all about Workday, we would love to hear from you!
What you'll do:
- Day to day, you'll be working to develop and/or improve frameworks to better deliver on tasks through the lens of a Workday SME.
- As a Senior member of the team, you'll lead by example by delivering on expectations and owning mistakes. Ultimately living the Xero values. You'll create, document, and execute, evidence-based decisions and approaches following best-practice principles.
- Ensure key collaboration and control ceremonies and processes are followed and carried out in an efficient manner, as well as engaging with the necessary stakeholders to fully understand, communicate and document process, workflows, requirements and solutions.
- Where required, assist the Product Manager to qualify and analyse work requests with a clear understanding of purpose, audience and intended approach.
- Contribute to a fun working environment, living Xeroʼs values daily, with a focus on customer service and delivery both within the immediate team and wider People Systems Team.
What you'll bring with you:
- Previous hands-on experience of business requirements gathering and solution delivery as a Business Analyst, Systems Analyst or Product Manager.
- Experience with creating and delivering documentation related to cloud and/or bespoke deliverables and customers - this includes business cases, solution documents and technical/functional specifications.
- Strong technical understanding with finance, people, recruitment, payroll, and collaboration tools (Workday, Netsuite and Lever experience is preferred).
- Excellent verbal and written communication skills with the proven ability to articulate concepts and outcomes to both technical and and enhancements, as well as gathering, eliciting and documenting business processes, workflows and requirements.
- Being a champion for the customer and the business and quickly building effective working relationships with others at all levels of the organization.
We embrace diversity and inclusion and value a challenge mindset at Xero. Research has shown that women and underrepresented groups are less likely to apply for jobs unless they meet every single competency or experience. If you are excited about this role, and your experience doesn't align, we encourage you to apply. You could be the right person for a role. If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the interview process.
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
