Senior AI Engineer

Da Nang , Vietnam

Flodesk is one of the world’s fastest-growing email marketing companies, built to help creators sell online and design emails that people love to get. Our commitment to small business owners is to create simple and intuitive tools that help them grow, nurture, and monetize their email list.  

We’re a remote-first company headquartered in San Francisco, California, with a team that reflects the diversity and creativity of the people we serve. Join our mission to level the playing field for small business owners through good design!

About The Opportunity

As our AI Engineer, you'll hold the crucial role of conceptualizing, designing, and constructing AI-driven features that align seamlessly with our SaaS product.

You'll have the opportunity to engage directly with our core team, taking part in the validation and refinement of our AI strategies and working collaboratively to manifest these concepts into robust, scalable solutions.

We desire a candidate with a builder's mindset who can quickly prototype and validate ideas. Additionally, we value a data-driven and analytical approach to problem-solving.

Key Responsibilities

  • Work with our core team to understand and translate AI concepts into effective solutions.

  • Design, construct, and test AI models and proof-of-concepts.

  • Use your AI/ML expertise to propose innovative solutions meeting business requirements.

  • Analyze and interpret complex datasets to guide model design and improvements.

  • Oversee AI lifecycle including training, validation, testing, deployment, and iterative refinement.

  • Develop and maintain comprehensive documentation, explaining the rationale for model decisions and performance details.

  • Keep abreast of the latest industry trends and technologies to ensure our AI capabilities remain at the forefront.

  • Architect and implement scalable AI systems and pipelines, ensuring seamless integration with existing infrastructure.
  • Design comprehensive evaluation frameworks to track system performance through both online and offline metrics.

What you need to be successful

  • Proven experience as an AI Engineer or a similar role.

  • Strong proficiency in English, both in written communication and verbal articulation.

  • Expertise in AI/ML algorithms and model development.

  • Proficient programming skills (e.g. Python...).

  • Demonstrated proficiency in machine learning technologies including Python, Large Language Models (LLMs), and framework implementation (OpenAI, LangChain, LangGraph)

  • Hands-on experience with vector databases, Retrieval-Augmented Generation (RAG), and building NLP solutions, recommender systems, and conversational AI

  • Proven expertise in Generative AI development, prompt engineering best practices

  • Experience working with large datasets and data visualization tools.

  • Exceptional analytical thinking and problem-solving skills.

  • Excellent communication and collaboration skills.

  • Ability to thrive in a fast-paced, agile development environment

Why you should choose us

We are a profitable, fast-growing startup with a product that is transforming the industry. We value creativity, hard work, human connection, diversity, and being a great place to work!

  • Competitive salary and a 13th-month bonus

  • Stock options for high contributors

  • Personal development allowance of up to $1000/year

  • Comprehensive healthcare coverage

  • Flexible work hours with standard five-day workweek

  • Modern office with top-notch equipment like a Macbook Pro

  • Opportunities for career growth, including overseas options

If you're an innovative, forward-thinking AI engineer, we'd love to hear from you.

Apply today and join us in revolutionizing the email marketing space!

Flodesk is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Flodesk is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]
Notice to California-based Candidates for Employment. This California Candidate Privacy Notice is intended to provide information about how Flodesk collects and uses personal information to California consumers who apply for employment with Flodesk. If you are employed by Flodesk, refer to the Employee Handbook for additional information. For any questions about this notice, please contact [email protected].
Personal Information Flodesk Collects:
Identifiers Including name, address, email, telephone number, social security number, driver license number, passport number, and other personal identifying information. Characteristics of protected classifications under California or federal law, including demographic information and other personal information obtained during the application process, such as gender, race, national origin. Professional or employment-related information, such as salary/compensation and benefits packages, other relocation or job preferences, prior background, experience, skills, and other information in support of your application, reference information. Any other information you provide as a part of  recruitment, job application, or interview process. 
Purposes for Collecting Personal Information:
To consider qualifications, skills, and interest for employment. To communicate with you during the recruitment and interview process. To provide compensation, including payroll, and  administer stock options and benefits, including medical, dental, vision, commuter, and retirement benefits. To provide human resources services and conduct performance evaluations. To monitor work eligibility including work-related licenses, credentials, training, and eligibility to work in the United States. To improve recruitment and interview processes and  ensure a safe and efficient working environment. To comply with applicable legal or regulatory requirements as Flodesk may transfer or store internationally your information, including to or in the United States, European Union and Vietnam and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

We’re a remote-first, globally distributed team on a mission to empower small businesses to be successful through stunning design, great marketing, and seamless customer experiences.  If what we do speaks to you, we’d love to hear from you!  

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