Senior Administrative Business Partner

See yourself at Twilio

Join the team as our next Senior Administrative Business Partner.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As Senior Administrative Business Partner on the Legal team, you will provide proactive calendar support, juggling multiple deliverables with competing deadlines and time sensitive requests. You will partner with legal executives to drive execution on team initiatives in support of business priorities, preparing documents, spreadsheets and slides.  You will serve as a point person for your executives’ direct reports as well as the administrative business partners in your organization.

Responsibilities

In this role, you’ll:

• Manage complex domestic and international travel on behalf of your executives, prepare expenses, and organize and assist with special events, team activities and meetings, including preparation of materials and managing logistics.
• Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed, work independently and make decisions on behalf of your executives.
• Act as a point person for your executives’ direct reports, building strong relationships across their teams to help drive your executives’ priorities and addressing complex or time sensitive requests as needed.
• Draft documents, emails and presentations, take meeting minutes/actions, coordinate oral and written communications for executives, and execute specific tasks on short and long term projects.
• Recognize where processes can be improved and make adjustments accordingly, take ownership of projects, and develop a deep understanding of Twilio’s business.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years’ experience supporting executives in a fast-paced, global environment within the technology industry with the ability to make good decisions in a fast-paced environment with changing priorities.
• Comfort level working across multiple time zones in the U.S. and globally.
• Proven attention to detail and high level of integrity and discretion in handling sensitive and confidential information; strong verbal and written communication skills along with excellent organizational skills.
• Demonstrated ability to build effective cross-functional relationships, partner closely with leaders, and keep multiple teams and projects on track.
• Plan and facilitate virtual, in person, and hybrid leadership summits and team-building events. 
• Experience with spreadsheets, slide preparation and meeting agendas, and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.)

Desired:

• Internal communications experience - drafting emails, program updates and invitations.
• Bachelor’s or Associate's Degree desirable but not mandatory.
• Experience planning and preparing for business operating cadences such as Quarterly Business Reviews or Long Range Planning meetings.

Location

This role will be remote, and based in the East Coast, USA. This role is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado or Washington D.C.: $40.54 - $50.67 hourly
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $42.92 - $53.65 hourly
• Based in the San Francisco Bay area, California: $47.69 - $59.62 hourly
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Applications for this role are intended to be accepted until 10/23/24 but may change based on business needs. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].