Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the team:
What you'll do:
Handle daily operational activities related to Account Receivable (A/R) and cash-collection for all our legal entities:
Run and control the invoice interface from billing system to accounting
Be in charge of the customers payments reconciliation
Run the revenue recognition
Manage the aging balance and act on reducing the DSO
Calculate, control and analyse the doubtful customers
Participate in managing the processing fees (provide data to the billing team to identify and implement action plans)
Monitor assigned accounts to identify outstanding debts
Find and contact customers to inquire about their overdue payments, in close relationship with the sales teams
Book customers payments
Run and control the invoice interfaces from the billing system to the accounting
Analyse and control the data consistency, suggest improvements
Participate to the monthly, quarterly, and year-end close, reconciliations and reporting
Ensure A/R and cash collection policies, procedures and controls are documented and up to date
Provide VP Accounting, FP&A and CFO with any miscellaneous adhoc requested linked to A/R
Assist in building a scalable and efficient global accounting and finance function and take a leading role in the improvement of our accounting and financial systems for A/R and cash-collection matters (optimization and exploitation of NetSuite)
What you'll bring:
A degree in Accounting or Finance highly preferred
5+ years of experience with proven experience in an Accounts Receivable department and/or cash collection
Data oriented mindset: Excellent data collection and computing skills with meticulous attention to detail
Excel capabilities and Google Docs web application skills
Excellence in dealing and understanding IT systems: an important part of this position is to deal with various IT systems, and be able to identify and fix issues
Excellent organization skills: ability to plan and organize work so that it is efficient and effective
Previous experience working with an ERP, ideally Netsuite, is a plus
French and Spanish communication skills are a plus
Ability to liaise and collaborate in a multicultural environment
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, internet, and childcare reimbursements
💚 Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
