As a Senior Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to BCW’s performance by managing client relationships and integrated communication (IC) programs, satisfying and delighting clients, helping, generate new business and growing existing accounts. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.
Requirements
Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic and integrated communications programs that complement the client’s business objectives and deliver results. Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team • Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints • Manage client relationships and be the client’s key contact, counselor and strategic thinker • Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines. • Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc. Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels. Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients. Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
