Responsible for expertly managing the internal service process and relationships for assigned property and casualty client companies.
Come join a well-rounded team of high energy, customer dedicated P&C professionals, who come together as one in supporting both our clients and our co-workers. Reach for this opportunity to become part of our team and expand your horizons – come elevate with us!
This position is a salaried, exempt and full-time role. May require seasonal or intermittent traveling to visit clients, prospects and insurers. This is a hybrid/remote role (within the USA). Will be considered hybrid if living within 25 miles of a Newfront office location. #LI-Remote
What You’ll Be Responsible For:
- Manage and retain client relationships as a trusted advisor, often at the most advanced complexity or specialization. Assess client’s risk profile to determine risk and insurance needs and go-to-market strategy.
- Develop and nurture market and carrier relationships within the industries being serviced.
- Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.
- Independently prepare for, plan and conduct client meetings.
- Brokering and negotiating insurance lines of coverage directly with insurance markets when possible, while also strategically using wholesalers when in the best interest of the client.
- Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
- Provide strategic management new and renewal business risk identification and program design (including contract and claims history review).
- Participate in prospecting activities to both identify and close new business.
- Perform as a subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
- Perform thorough contract reviews for clients.
- Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
- Provide mentoring and coaching, as appropriate, to Account Managers and Account Coordinators.
- Perform other special projects as assigned.
Qualifications:
- Property and Casualty insurance experience required.
- Excellent negotiation and communication skills: written, public speaking and presentation preparation.
- Professional composure and exceptional customer service skills, diplomacy, professionalism and tact.
- Advanced knowledge of Microsoft Office and its complex features.
- Ability to be resourceful, take initiative, solve problems, create solutions and direct process improvements.
- Thrives working with others in a fast paced environment. Excellent management skills. Ability to train, delegate, provide oversight and give feedback.
- Adaptability and flexibility to proactively anticipate and address issues and client needs.
- Exceptional time management skills and the ability to navigate demanding schedules, priorities and volumes.
- Ability to learn, adopt and train use of technology systems and software applications.
- Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines.
- Advanced at multiple and strategic project planning including extended time management.
- Ability to forge relationships and build trust.
Preferred Knowledge, Skills and Abilities:
- Minimum of 7 years of brokerage experience.
- International Property and Casualty experience.
Required Certificates, Licenses, Registration:
- Property and Casualty Insurance license required.
