Self-Storage Area Manager

At Spartan Investment Group our mission is to Improve lives through real estate. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business.

We specifically focus on self-storage (FreeUp Storage) and RV park projects while capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest growing private companies in America 3 years in a row and in 2022, we were listed as #40 on the top 100 self-storage operators list.

Job Summary

The mission of the Self-Storage Area Manager is to continue to grow our operational excellence and drive property performance. This position will be in Black Diamond, WA. This position will also be required to supervise the operation of our facility in Sandy, OR. Managers utilize strong interpersonal skills while interacting with customers, assisting them in identifying storage needs while providing real-time, cost-effective solutions. Resolving issues, answering questions, and providing general information regarding our company and policies are included in daily responsibilities. Managers are active during the day, taking time to inspect, clean out and prepare units for lease, and maintaining the property grounds and buildings. Ensuring the highest standard of quality in cleanliness, safety, and visual appearance is a priority.

Requirements

Key Results:

• Consistently achieve 60% lead & reservation to move in conversion ratio
• Achieve and maintain 92%-unit occupancy or higher and continue to grow revenue month over month
• Maintain 4% or less monthly delinquency

Main Objectives and Responsibilities:

• Perform grassroots marketing in the local area and attend community events
• Day to day light maintenance and repair of the facility including routine inspections adhering to audit standards
• Create excellence in Customer Experience, with a mindset of being customer centric
• Promote and drive awareness of the FreeUp Storage brand
• Ability to keep and maintain accurate digital records

Competencies:

• Communication – Excellent written and verbal communication skills
• Business Acumen – Ability to research and understand state lien laws to stay up to date with local and state requirements
• Customer Centricity – Creating the greatest customer experience
• Initiative – General understanding of property maintenance and identifying needs
• Technology – Ability to embrace new technology and adapt to the evolution of business and the industry

Qualifications:

• Valid Driver's License
• High School Diploma required, associate or bachelor's degree preferred
• Must be available to work Saturdays (will be off Sunday and weekday)

Benefits

This is a full-time opportunity offering $22 - $24 per hour. Schedule hours would be Tuesday- Saturday 10am - 6pm.  An hourly position with bonus potential. Health/Dental/Vision benefits. 401K with company contribution. PTO. Uniform stipend, and greatest culture in the industry.