JOB TITLE: Security Officer
LOCATION: VICTORIA PLACE SHOPPING CENTRE
PAY RATE: £13.99 per hour
SHIFT PATTERN: 7 Days 0700- 1900, 4 Off, 7 Nights 1900-0700, 3 Off, 56 hours per week
ABM UK is a well-established and leading provider of facility service solutions in the UK. With over 30 years of industry experience, ABM UK is dedicated to delivering high-quality facility services to a diverse range of clients, including shopping centers, commercial locations, and airports.
We are currently seeking a responsible and vigilant Security Officer to join our team. In this role, you will be responsible for ensuring the safety and security of our clients' premises and assets. You will contribute to maintaining a safe working environment and preventing unauthorized access and incidents.
Responsibilities:
- The Security Supervisor and Shift Officer’s are responsible for leading, managing, and coordinating the security teams, also liaising with client and cleaning teams on site, ensuring professional standards and performance are maintained. Acting as site lead in the absence of the Centre Management team on nights and weekends.
- Key responsibilities include:
- Supervising and briefing security officers, conducting physical checks of security systems (CCTV, access control, etc.), and ensuring proper handover between shifts.
- Overseeing and monitoring the CCTV system, ensuring constant surveillance and proper coverage of all areas.
- Responding to and escalating any suspicious activity, breaches, or incidents detected via CCTV.
- Coordinating with the security team and site management to address incidents quickly and efficiently.
- Maintaining CCTV logs, ensuring footage is properly recorded, stored, and accessible for incident reports or investigations.
- Task allocation, monitoring patrols, incident reporting, completing paperwork, and overseeing security equipment.
- Managing security schedules, training new officers, providing refresher training, and handling last-minute roster changes.
- Acting as the first point of contact for security issues, addressing emergency call-outs, and ensuring compliance with fire panel monitoring, alarm checks, and health and safety standards.
- Liaising with the cleaning team, ensuring they are properly briefed, equipped, and trained to maintain site cleanliness standards.
- Training new security staff to meet site standards, with hands-on guidance and one-to-one shadowing programs.
- Overseeing ongoing refresher training and toolbox talks for all staff to ensure they are updated on best practices and site requirements.
- Addressing staff welfare during shifts, and conducting security investigatory with proper documentation.
- Before shift handover, the supervisor debriefs staff, checks and signs off records, and ensures all equipment is accounted for and in proper condition.
Requirements
- Previous experience as a Security Officer
- Strong knowledge of security procedures and protocols
- Valid SIA license
- Good written and verbal communication skills
- Excellent observation and problem-solving skills
- Ability to handle and defuse conflict situations with professionalism
- Physically fit and able to stand for long periods of time
- Flexibility to work various shifts, including nights, weekends, and holidays
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access to Lifeworks, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
