The Customer Security Manager is responsible that the IT security services and security SLAs will be met according to the contract with the customer:
- Controlling and coordination resp. evaluation of customer-specific IT-Security-Risk-management
- Initiate, control, evaluate and assure quality of customer-specific IT Security reporting
- Support the security transfer process during transition and transformation to future mode of operation (FMO)
- Support service delivery management with respect to security issues and take over the role as “named interface” to the customer
- Ensure that customer-specific security requirements are known, commissioned and implemented
- Steering and coordination of customized Security-improvement- and Innovations-programs
- Prepare and conduct regular steering meetings internally and with customer
- Develop and maintain the customer specific security governance model
- Provide agreed service level reporting towards customer (e.g. access to secure rooms, overall incident reporting, incident analysis reports)
- Manage security events and security incidents with support of operational teams
- Support development and implementation of customer specific security requirements
- Coordinate operational security measures and services
- Plan and support customer specific security audits (including pre-audits)
- Initiate, plan and conduct new security projects arising from customer’s current contract (CRs)
- Identify and propose customer specific security improvements and innovations
- Depending on customer: take over role as IT Service Continuity Manager, initiate, plan and conduct new security projects arising from customer’s current contract (CRs)
- Experience with IT risk and compliance management
- Strong communications skills to align with Customer at management and technical level as well as internally with the technical level.
- High level understanding of the technologies in T-Systems' portfolio (e.g. Cloud, network, endpoint) and security services (vulnerability management, security monitoring, AV/EDR)
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
