AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.  We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.  We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.  SOC Analysts at AHEAD monitor customer environments and perform Incident Detection, Validation, and Incident Reporting. SOC Analysts are the frontline of SOC and are customer-facing representatives. SOC Analysts are responsible for triaging events, incidents, and reporting validated incidents to the customer for incident response.  Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems.  They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues.  This individual is user focused and works to resolve client needs in a timely manner.  These needs may involve resolving hardware/software failures, investigating, and responding to security threats, and making change request to the security policy of company devices. The SOC Analyst is expected to monitor security feeds streaming from client servers, network devices, and end user workstations, operate and maintain network security equipment at client locations.  The Analyst is expected to be familiar with a wide range of security tools and understand basic security fundamentals. The Analyst will perform information security event analysis and must possess knowledge of operating systems, TCP/IP networking, network attacks, attack signatures, defense countermeasures, vulnerability management, and log analysis. Roles & Responsibilities:

Monitor and analyze network traffic and alerts

Investigate intrusion attempts and perform in-depth analysis of exploits

Provide network intrusion detection expertise to support timely and effective decision making of when to declare an incident

Conduct proactive threat research

Review security events that are populated in a Security Information and Event Management (SIEM) system

Tuning of rules, filters, and policies for detection-related security technologies to improve accuracy and visibility

Data mining of log sources to uncover and investigate anomalous activity, along with related items of interest

Independently follow procedures to contain analyze and eradicate malicious activity

Document all activities during an incident and provide leadership with status updates during the life cycle of the incident

Incident management, response, and reporting

Provide information regarding intrusion events, security incidents, and other threat indications and warning information to the client

Track trends, statistics, and key figured for each assigned client

Assist with the development of processes and procedures to improve incident response times, analysis of incident, and overall, SOC functions

Reporting

Incident reports

Security status reports

Client-facing security meetings

Position Requirements:

Incident handling/response experience

Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles

Understanding of and a strong desire to learn common security technologies (IDS, Firewall, SIEM, etc.)

The ability to think creatively to find elegant solutions to complex problems

Excellent verbal and written communication skills

The desire to work both independently and collaboratively with a larger team

A willingness to be challenged along with a strong appetite for learning

2-4 years of experience in Information Security, Incident Response, etc. (or related field)

Hands-on experience with common security technologies (IDS, Firewall, SIEM, etc.)

Knowledge of common security analysis tools & techniques

Understanding of common security threats, attack vectors, vulnerabilities and exploits

Knowledge of regular expressions

Education:

Bachelors Degree in Computer Science, Information Security or related/equivalent educational or work experience

One or more of the following certifications: CISSP, GCIA, Security+, CEH, ACSE