Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.
As a Security Operations Center (SOC) Analyst I or II at Entrata, you will be an essential part of our cybersecurity team, responsible for monitoring, analyzing, and responding to security events across our IT / cloud infrastructure. You will work closely with senior security professionals to identify and mitigate security threats, ensuring the protection of our clients' data and systems. Your role will involve triaging security incidents, applying playbook-driven solutions, and assisting in incident investigations. This position is ideal for someone who is eager to learn, has a strong understanding of IT infrastructure and networking, and possesses excellent communication skills.
Responsibilities will include:
- Monitor security alerts and events to identify potential threats and vulnerabilities.
- Triage and escalate security incidents based on predefined playbooks and protocols.
- Assist senior security engineers in investigating security events, using web-based resources and tools to determine the severity and impact of incidents.
- Provide timely and accurate communication to relevant stakeholders during security incidents.
- Contribute to the creation and improvement of runbooks and playbooks to enhance team knowledge and response capabilities.
- Stay up-to-date with the latest security trends, tools, and technologies to continuously improve your skills and knowledge.
- Collaborate with various departments, including engineering, operations, sales, and executive management, to support customer-specific security requests.
Minimum Qualifications:
- 1+ years of industry experience in roles such as Helpdesk, System Administration, Network Security, or Cybersecurity, or equivalent training OR self-taught and ability to demonstrate satisfactory acumen.
- Basic technical understanding in at least three of the following areas:
- Cloud Security and Networking: Common protocols, AWS or GCP infrastructure, client/server, common networking concepts, etc.
- Perimeter Security: Firewalls, IDS, IPS, UTM, WAF, Gateways, Proxies, Mail Servers, etc.
- Authentication: AD, SSO, MFA, etc.
- IaaS: Cloud services, AWS, Azure, GCP.
- Endpoint Management: MDM, EDR, EPP, AV.
- Strong written and verbal communication skills, with the ability to interact effectively with diverse teams and customers.
- Demonstrated willingness to learn and engage in continuous self-improvement.
- Familiarity with SIEM tools is required
Preferred Qualifications:
- A four-year degree in Cybersecurity, Information Technology, or a related field.
- Cybersecurity-related certifications such as GSEC, CISM, Security+, Network+, CCNA, CySA+, Pentest+, SSCP, ISC2 CC, GCP, or AWS are highly desirable.
- Participation in CTFs, home labs, or platforms like TryHackMe, Hack The Box, or Immersive Labs is highly desirable.
- Hands-on experience with a SIEM
- Experience in a start-up environment or with rapidly-growing companies.
- A proactive, blameless, can-do attitude, with the ability to work autonomously in a fast-paced, dynamic environment.
- Ability to work on-site in Pune, India
Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
