Job Description
We are seeking an experienced and tech-savvy Scrum Master to manage the development and execution of complex projects within our fast-paced and dynamic enterprise environment. You will be responsible for managing multiple Agile teams including employees, third-party vendors, and consultants to plan and drive project execution, ensuring timely and on-budget delivery, and meeting stakeholder expectations.
You are a driver, a leader, a self-starter, self-motivated, self-directed and self-sufficient, and at the same time, you’re strongly team-oriented and collaborative. You have exceptional communication skills, both oral and written, and can cater your communication style and form across all levels of business and technology to ensure all stakeholders are informed and satisfied. You thrive in a fast-paced, high-energy environment, welcome change and are flexible. You are transparent and open with your team, your colleagues and your leaders around successes, challenges and areas of opportunity. You remain calm under pressure, and inspire and motivate your team to do the same. You’re a natural problem solver – you gather the facts before making an informed decision, but you’re able to solution quickly if the circumstance requires. You conduct yourself confidently and respectfully with colleagues at all levels, and you value building strong relationships across the organization.
Responsibilities include:
- Lead and manage teams in an Agile manner (may include employees, third-party vendors and/or consultants) to plan and drive project execution (on-time, budget, scope).
- Manage daily, weekly, monthly, quarterly agile sprint/project ceremonies such as daily scrum standup, status reports, sprint grooming, Project planning, cutover planning and retrospectives to deliver against the sprint objectives.
- Provide thorough status updates/reports on your team’s sprints and project accomplishments in real-time to other key stakeholders with confidence and clarity, verbally and in writing. Track, manage and publish weekly detailed budget and benefits.
- Coach and provide feedback to individual team members and stakeholders on Agile best practices and areas of opportunity. Work with team members to positively impact team productivity.
- Coach and lead teams toward stable velocity, successfully meeting commitments/target dates and a healthy team dynamic utilizing available metrics to determine opportunities and drive improvement.
- Coordinate with aligned PMs/Scrum Masters to ensure effective delivery in line with wider portfolio activities.
- Monitor and manage budget & schedule of assigned projects.
- Manage and motivate project team to maximize performance.
- Participate in the tracking, reporting and on-going optimization of agile processes within the organization including operational KPIs.
- Document, coordinate and manage cross-team dependencies to keep projects on track.
- Collaborate with project team to identify potential project risks and assist with the development of preventative plans. Escalate risks, roadblocks or issues to stakeholders in a timely fashion.
- Identify and remove roadblocks from the team’s path to ensure productivity and timely project execution
- Coach and support Product Owners in maintaining a healthy backlog for the team.
- The capability to manage expectations and influence across all stakeholders.
Qualifications
- Bachelor's degree and 7 to 8 years of professional experience in a software project/program management within an enterprise environment.
- Has expert knowledge/certification of Agile processes and can balance this with the requirements of a large organization still on its agile journey.
- Proven ability to lead and mentor a Agile/Scrum teams in a fast-paced and changing environment.
- Ability to manage multiple priorities and work in a large, complex, and dynamic environment.
- Experience working in a financial services industry.
- Excellence in stakeholder management, conflict resolution and people leading.
- Demonstrated experience leading complex, technical projects.
- Ability to interact professionally and confidently with colleagues at all levels with clear and confident communication and presentation skills.
- Ability to work effectively both independently and as part of a team.
- Experience using Atlassian application suite (Confluence, JIRA) is required.
- Experience working with teams coding in Sales Force, JAVA, Amazon Web Services (AWS) and .Net
We are looking for someone who:
- Is a consultative business professional
- Is confident, clear, certain and consistent
- Is able to work alongside a sales team managing multiple opportunities concurrently
- Passionate, resourceful, gracious and adaptable
- High moral standards, honesty and an ethical approach to doing business
- Strong analytical, problem-solving skills and ability to see the big-picture & develop conceptual solutions
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