Business Process Owner Quote-to-Cash (Q2C)
At Leaseweb, we are committed to excellence and innovation, not only in the services we offer our customers but also in our internal processes and systems. The SAP BPO team is responsible for overseeing and optimizing our business processes within our internal SAP systems. Within our dynamic team, we strive for operational excellence and ensure that our SAP systems effectively support our business processes and objectives.
What is the role about?
In this role, you will be a key member of our BPO team, which is segmented into 4 streams: Q2C, S2R, SCM and F2R. As a Business Process Owner for Q2C, you will oversee the complete Quote-to-Cash process across all global sales organizations. You will work closely with other BPOs, key users, and senior management to make sure the quote-to-cash process supports our overall business strategy.
Key Responsibilities:
- Oversee the complete quote-to-cash process across all global sales organizations.
- Collaborate with other key users, other business process owners and senior management to ensure the quote-to-cash process aligns with our overall business strategy.
- Develop and maintain a continuous improvement roadmap and ensure successful implementation.
- Establish and monitor PPIs to evaluate the effectiveness and efficiency of the quote-to-cash process.
- Work with legal and compliance teams to mitigate risks and implement necessary controls.
- Develop and deliver training to key users on the quote-to-cash process using the ‘train the trainer’ principle.
What we're looking for:
Are you passionate about continuous improvement and driven to succeed? Do you want to make a meaningful impact? If so, we want to hear from you!
- 5+ years of experience and comprehensive knowledge of SAP SD and Q2C processes.
- Strong understanding of the technology industry and the challenges of managing global operations.
- Experience in C4C, CPQ and SAP Commerce.
- Experience with Variant Configuration (LOVC)
- Relevant experience in billing and contract management
- Proven ability to lead change initiatives and drive process improvements.
- Proactive team player with excellent communication and social skills.
- Strong analytical skills.
- Understanding of inter/cross-company sales processes and configurations.
- Ability to work under pressure.
- Good command of spoken and written English.
- Willingness to take responsibility and ownership.
Benefits include:
- Participation in annual company bonus scheme and company pension
- Internet allowance and travel allowance
- Working from home policy
- Lease bike plan
- 25 days of paid time off (and the option to buy or sell up to 5 more days)
- Free lunch, parking, and fresh fruit provided when in the office
- Attractive relocation packages and an agency that takes care of the entire visa process
- Access to the Leaseweb Academy, a personalized learning platform offering a variety of studies, (Dutch) courses, and trainings
- Fun events year-round – from virtual pub quizzes to summer parties, company runs, quarterly hackathons and much more
- Monthly after work drinks
- A multicultural work environment (our colleagues are from over 60 countries!) in a company where you can truly make a difference
Ready for the next step?
If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at life at Leaseweb. For questions, please reach out to Demetra Spyrou, Talent Acquisition Specialist, at: [email protected]
We directly source all candidates – any unsolicited profiles received from recruitment agencies will be treated as direct applications.
