The purpose of this role is to process customer samples while maintaining consistent customer service, efficiency, quality and accuracy standards as required by the company.
JOB RESPONSIBILITIES
- Responsible for accurately logging samples into the LIMs system in a timely manner.
- Responsible for the taking in of customer samples, sorting and labelling them while ensuring that the correct information is recorded onto the LIMS system for samples that are to be analysed.
- Responsible for sub-contracting samples as required, sorting, labelling, tracking of samples and results.
- Responsible for handling any customer related queries where necessary and liaising with their team to problem solve these queries if needed.
- Responsible for making any necessary changes to the Lims system.
- NCEA certificate in a related discipline or administrative qualification is preferable.
Who we are looking for:
- Highly motivated, professional and enthusiastic individual who can work well within a busy multi-disciplinary technical environment as well as under their own initiative
- Ability to work well under pressure
- Excellent attention to detail
- Ability to multi-task, prioritize, organise and co-ordinate both your own workload
- Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions.
- Skills to influence others to achieve common goals for the benefit of our customers
- Confident approach with strong interpersonal and communication skills
- Excellent written and verbal communication skills
- Ability to form strong working relationships with colleagues, partner laboratories and customers
The benefits of working with Eurofins:
- A competitive salary
- Flexible work options
- Performance Based Bonus
- 22 Days Annual Leave plus Service Days (additional days off)
- Life Assurance
- Pension Scheme
- Employee Assistance Programme
- Paid Health Insurance Scheme with LAYA Healthcare
- Cycle to Work Scheme
- Flexible Working
