Sales Manager

 

Date: 

Location: 

Job Description

 

 

Job Title: Sales Manager

 

Do you like leading a team and watching them excel? Do you enjoy knowing your business inside and out? Do you like interacting with customers and finding ways to make them happy? Do you like partnering with peers to get big results? Well…being a Sales Manager at jcpenney might be the position for you! 

 

The Sales Manager’s role is to understand the levers and indicators that affect their business and coach their team of Specialists and Experts to deliver an amazing shopping experience for our customers. 

 

Responsibilities

 

• Responsible for leading your team – You’ve led people before and know how important it is to a) provide your team frequent coaching / feedback, b) focus on differentiating performance across team members, c) empower your team to take control and make good decisions, d) set expectations with your team on what needs to be done and what successful performance looks like, e) find ways to motivate your team to do the best work of their lives, and f) sincerely recognize each and every team member for their individual contribution to the store’s success.

 

• Responsible for analyzing business performance – You know the numbers. You know what they mean and what affects them on a daily basis. You review reports and any other information you can get your hands on to better understand how and why your business performs the way it does – and then take action to make a difference.

 

• Supports Talent Management process – You partner with the Talent Resource Leader to identify and select talent for store positions as well as participate in discussions with your peers on which team members are ready for their next career opportunity.

 

• Responsible for assisting customers – You love interacting with new people as well as greeting old friends that come back into the store to find something new. You and your team do everything possible to put a smile on the customer’s face!

 

• Supports the execution of the monthly SET – You walk the floor with your peers and other leaders in the store to plan for the upcoming design and set for new merchandise. You are well prepared to provide direction to supporting teams to ensure the customer is going to have an engaging shopping experience.

 

• Responsible for making visual merchandise decisions – You have a keen interest in keeping the store clean and visually stimulating for our brands and ultimately our customers. You walk the floor and find opportunities to ensure all merchandise is being presented to visual standards and when it’s not…you know just what to do.

 

 

Skill and Characteristics:

 

• People Skills – You are outgoing and have no problem striking up a conversation with complete strangers. You like working in a team environment where you help your peers and they help you!

 

• Business Analytics – You like numbers and metrics and enjoy sharing your insight with others on how you and your team can affect them every day!

 

• Decision Making – You evaluate situations effectively and exercise good judgment when making decisions. 

 

• Passion for Retail – You love the retail environment. You love being on your feet, moving around, handling merchandise, and making people HAPPY!