About Tekmetric
Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first.
Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Our team is growing quickly, but our service philosophy of listening to customers still remains a core value.
We’re looking for hungry candidates to help us strengthen our industry-leading team. We’re building our software to be more intuitive. We’re building more integrations that make our customers’ lives easier. We’re building better internal processes to make our globally distributed organization run more smoothly. We’re building stronger relationships with the best and brightest partners in our industry.
Our customers love our products. We love serving them. And we love the journey we’re on together.
Come build with us!
What You’ll Do
We are seeking a skilled Salesforce System Administrator to manage and optimize our Salesforce environments, ensuring seamless functionality to support reporting, compliance, and business operations. This role requires strong technical expertise, problem-solving skills, and a focus on delivering an excellent end-user experience.
- Manage Salesforce environments, including system updates, enhancements, and new functionalities to support business reporting and compliance.
- Collaborate with stakeholders to gather business requirements and translate them into scalable technical solutions.
- Customize and optimize Salesforce Sales Cloud to meet evolving business needs.
- Maintain and update comprehensive documentation on Salesforce processes and compliance controls.
- Conduct post-implementation reviews of Salesforce configurations and user roles to ensure compliance.
- Troubleshoot and resolve issues related to Salesforce applications and integrations.
- Ensure data integrity and security within the Salesforce platform.
- Provide technical support and training to end-users.
- Manage integrations and installed packages, including HubSpot, Chargebee, Zendesk, and Gong.
- Oversee duplicate management, data loads, and automation enhancements.
- Continuously improve automation workflows and processes.
- Maintain a strong focus on optimizing the end-user experience.
What You’ll Bring
- Minimum of 5 years as a Salesforce Administrator.
- Salesforce Admin Certification preferred.
- Strong understanding of Salesforce Sales Cloud, data management, and automation best practices.
- Experience with third-party integrations and installed packages.
- Excellent problem-solving and troubleshooting skills.
- Ability to work cross-functionally with stakeholders to translate business needs into technical solutions.
- Candidates in the Houston, Texas area strongly preferred
Who You Are
Successful candidates will also demonstrate many of the characteristics that our core values represent:
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Build things that matter:
- You have a love of building something new or improving on current processes and care about making a positive difference.
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We’re all entrepreneurs:
- You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches.
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Yes before no:
- You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context.
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We matter to each other:
- You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company.
What We Offer:
Healthcare Insurance and Leave:
- Flexible and remote work opportunities
- Generous PTO
- Exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved ones
- Excellent Medical, Dental, Vision and Prescription Drug Coverage
Financial Benefits:
- 401(k) Retirement Savings Plan with a 6% Match
- Employer covered STD, LTD, Life and AD&D Insurance Programs
- Up to $60 monthly for wellness expenses and activities
- Education Assistance- includes undergraduate/graduate courses and continuing education
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
