Strive Health is hiring a

Salesforce Manager - (Hybrid)

What We Strive For 

Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done. 

Why We’re Worth the Application 

  • We Strive for excellence and Strive has been recognized with six Best Place to Work awards, including Forbes America’s Best Startup Employers 2023 and 2022, Built In Colorado’s Best Places to Work 2022 and 2024, Comparably’s Best Places to Work in Denver 2022 and The Tech Tribune’s Best Startups in Denver 2022. Additionally, Strive’s CEO, Chris Riopelle, has been recognized as one of Denver Business Journal’s Most Admired CEOs. 
  • We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:  
    • Strive Forward - LGBTQ   
    • Underrepresented Minorities  
    • Women and Allies   
    • Parent and Caregivers 
  • We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:  
    • Flexible time off  
    • Sick time off 
    • Companywide wellbeing days 
    • Two comprehensive EAPs and a variety of mental health tools 
    • Volunteer time off 
    • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor  
    • Professional development  
    • Financial wellness resources 
    • Carrot Fertility and Peloton for all Strivers 
  • We like to have fun by celebrating our successes as a team through team building, company gatherings, experiential incentives, core value awards, a companywide book club and more.  
  • We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care.  

What You’ll Do 

The focus of the Salesforce is leading, empowering, and contributing to a high-performing team of Salesforce Administrators and Senior Administrators. The Manager Salesforce spends equal amounts of time between leading/managing the team and contributing to the team as an Administrator. The greater Salesforce team is devoted to maintaining standardization by facilitating care workflows through Salesforce Health Cloud workflows whenever possible, ensuring that processes remain consistent throughout the entire platform. Salesforce Managers are not only well versed in the technical and business details of the Salesforce ecosystem, but also thrive as leaders and communicators, working across multiple teams and groups to solve problems while mentoring and growing other admins, engineers, and specialists. This role will have direct accountability for the development and productivity of 4+ administrators. This role will report to the Director, Salesforce.

The Day to Day

  • Works as a player coach to a team of Salesforce Administrators working across agile teams (50/50 split of contributing and coaching).
  • Collaborates with team to execute tactical implementation of product and engineering roadmap.
  • Conducts weekly coaching with individual administrators on team to guide them on their professional development.
  • Mentors and grows team through project partnership and leading team initiatives.
  • Communicates tactfully across various stakeholders and groups to gather information and present findings.
  • Manages procedures for our stakeholders to be able to directly request minor updates to Health Cloud executed by our external Salesforce consulting vendor.

Minimum Qualifications

  • Bachelor’s degree in Computer Science, Business, or a related field.
  • 4+ years of experience with Salesforce platform.
  • 2+ years experience with Salesforce Health Cloud.
  • 2+ years experience leading cross-functional teams directly or in a matrixed format.
  • 1+ years experience with external Salesforce consulting relationships.
  • Salesforce Administrator certification.
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms. 

Preferred Qualifications 

  • Salesforce Platform Developer certification.
  • 2+ years experience in OmniStudio/Vlocity development, including OmniScripts, Integration Procedures, FlexCards, and Dataraptors.
  • Experience working with clinical data and healthcare workflows.
  • Experience with user and license management, including roles, profiles, and security controls.
  • Experience with Salesforce architecture and APIs.
  • Experience leading or supporting a Salesforce implementation through the SDLC.
  • Experience with Salesforce Telephony integration.
  • Experience with data modeling for reporting performance in Salesforce Health Cloud.

Annual Salary Range: $108,800 - $148,800

Strive Health offers competitive compensation and benefits, including Health insurance, Dental insurance, Vision insurance, 401k Retirement Plan with Employer Match, Life and Accidental Death & Dismemberment insurance, Disability insurance, Health Savings Account, Flexible Spending Account, paid company holidays, in addition to Vacation Time Off. An annual performance bonus, determined by company and individual performance, is available for many roles as aligned to Strive Health guidelines.

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

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