Lead and manage customer workshops, evaluate technical solutions for customer requirements, and drive the design and implementation process.
Act as a trusted advisor for technical queries, providing guidance throughout the project lifecycle.
Engage closely with product owners, IT architects, and other experts, focusing on the selection and adaptation of frameworks, standard components, and methodologies.
Stay at the forefront of industry advancements, working with technologies such as microservices, DevOps, artificial intelligence, data management, and API-led data integration.
Foster strong relationships with customers and stakeholders, ensuring that their needs are met through strategic and technical insights.
Degree in (business) informatics, business administration, or a comparable field.
Proficient in both German and English, with strong communication skills.
3+ years of experience working with the Salesforce Platform, including Sales Cloud, Service Cloud, and Experience Cloud.
Deep understanding of Salesforce's declarative and customizable features, with experience in relational databases, data modeling, DB schema, and SOQL/SOSL.
Ideally, some experience with incoming and outgoing API integrations.
A strong interest in digital transformation and a passion for topics related to customer relationship management.
Positive, "can-do" mentality with strong stakeholder management skills.
Enjoys working collaboratively with customers and colleagues, and can independently drive projects in a goal-oriented and motivated manner.
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