Serve as the primary consultant on client engagements, providing expert advice on Salesforce Core Clouds (Sales, Service, Experience, etc.).
Analyze, design, and implement cross-platform solutions leveraging Salesforce technologies, including connected systems.
Collaborate with clients to unlock the full potential of the Salesforce platform by creating tailored solutions that align with their business goals.
Facilitate workshops with client stakeholders, from team members to C-level executives, to gather requirements, align expectations, and drive project success.
Lead the design, implementation, and deployment processes, ensuring a seamless translation of business requirements into effective Salesforce solutions.
Act as the primary interface between clients and internal development teams, ensuring clear communication and efficient execution.
Resolve complex challenges by summarizing and synthesizing varied client perspectives and driving them toward actionable solutions.
Contribute to internal practice development initiatives, including mentoring junior consultants, recruiting talent, and supporting business development and marketing efforts.
Engage in pre-sales activities, such as crafting proposals and delivering presentations, to support business growth.
Proven experience in Salesforce Core Clouds (Sales, Service, and Experience Cloud) implementation and consulting
Proficiency in Salesforce technologies and architecture, including connected systems and integrations
Strong understanding of Salesforce configuration, customization, and platform capabilities
Ability to analyze complex technical requirements and design scalable solutions
Exceptional communication and presentation skills, with the ability to engage and influence stakeholders at all levels, including C-level executives
Strong analytical and problem-solving skills, with a focus on delivering results
Demonstrated leadership capabilities in facilitating workshops and leading cross-functional teams
Additional Skills and Attributes:
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Consultant, or similar) are highly desirable.
Ability to multitask and manage multiple client engagements simultaneously.
Passion for learning and contributing to team and organizational growth.
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