Sales & Visual Merchandising Lead (Williamsburg)

Overview:

When Brooklinen was founded over six years ago, we were on the forefront of the DTC movement. In early 2020, after spending 5 years developing and growing our ecommerce business (with quality products, responsible manufacturing, and accessible pricing front-of-mind), we were thrilled to open our very first permanent retail location. 

On the heels of our first store's success, we’re looking for an incredible Sales and Visuals Team Lead to join us in shaping the retail experience for our NYC customers. You’ll love this role if you’re as obsessed as we are with making people’s homes happy, comfortable (and aesthetically pleasing!) places and providing amazing customer experiences.

What you’ll do:

• Team lead responsibilities:
• Ensure an exceptional customer experience is delivered 100% of the time
• Be a leader on the sales floor
• Contribute to the overall success of the store by owning an area of responsibility
• Manage and implement daily zoning schedules
• Lead meetings at the beginning of shifts to communicate daily goals and updates
• Fulfill opening and closing duties
• Assist with new hire onboarding and ongoing training
• Visual merchandising responsibilities:
• Follow directives from HQ visual merchandising team to carry out brand-aligned product styling and focal displays
• Execute multi-tiered product launch displays, store resets, and marketing events independently (this will require working early morning and/or late evening shifts)
• Collaborate with HQ visual merchandising team for operation and execution of special events and launches (ie. holiday, brand partnerships, etc..)
• Act as a liaison between HQ visual merchandising team and store sales team

We’re looking for someone with:

• 1-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role and will be looking to the application screenings questions as well as resumes to make our decisions!
• Someone who is passionate, friendly, and positive
• A self-starter with an entrepreneurial spirit
• Strong judgment and a service- and solution-oriented approach
• The ability to communicate clearly, confidently, and enthusiastically
• An interest and passion for visual merchandising
• Experience with visual merchandising; with soft goods styling is a plus
• The ability to work a flexible schedule, including evenings, holidays and weekend shifts
• The ability to work full-time hours with a minimum of 4 days of full availability

Compensation & Benefits 

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The compensation for this role is $22/hour.

In addition, you will have the opportunity to participate in a quarterly bonus program with a target % based on your role. 

Beyond base compensation and bonus, we offer a 401K with a 4% Safe Harbor Match, have commuter benefits, and provide a quarterly product allowance

Why join us?

• Our team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.
• All the other stuff you’d expect - great benefits for our full-time team members (with fully company-paid options), 100% paid parental leave for ALL new parents, budget for learning and development, fun team outings, and much more.
• And don’t just take our word for it! We’re honored to be recognized by various industry tastemakers for the work we’ve put into our culture and employee engagement, including accolades from LinkedIn Top Startups (in 2020 and 2021!), Inc.’s Best Workplaces and Forbes Best Startup Employers in America (in 2022, 2023, and 2024!)

Everyone is welcome at Brooklinen - we’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how we’ve done so far and where we know we need to do better.

Our Interview Process

• Initial Interview:
  • Assistant Store Manager
• Final Round:
  • Store Manager 

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.