Sales Team Lead - Telesales

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: we’re looking for an exceptional Sales Team Lead: Telesales - Small-Medium Sized Business (SMB) to join us in our Paris office 🚀

Your mission:

- Management & Sales

• Recruit, develop and build the Inbound and Inside Sales team: Using your in-depth knowledge and experience of different sales methodologies, you will ensure the team fulfil their potential and constantly train, coach, mentor and support them for peak performance.
• Manage a team of 6 Inbound Sales Specialists and 4 Inside Sales Specialists in Paris. Keeping the team focused on top priorities and pushing for peak performance, mindset and well-being. 
• Create cohesion and strong communication in the team, while developing new challenges to motivate and inspire.
• Develop and maintain high sales performance through constant training. 
• Support people growth through coaching and side projects in their areas of expertise. 

- Structure & Strategy

• Set up and manage KPI’s (volume of leads, opportunities conversion rate, new saving stores, sale cycle and call performance) through data analysis and action plans built with the team. 
• Propose action plan based on analysis to optimise team performance (people tools & processes). 
• Work together with the Head of Independent Partners Sales to develop a strong and consistent Inbound and Inside Sales strategy for France. 
• Manage and develop affiliate’s partnership in order to maximise quantity & quality of generated leads.  
• Collaborate with global functions to identify best practices from other countries and implement them in France. 
• Work closely with the Global Teams (Global Sales Indies, Global Lead Generation) to develop efficient tools. 
• Anticipate future challenges and ambitions, and always raise the bar, for yourself, the team and the business.

Requirements

• You have a solid Inside Sales experience and experience in leading and growing Inside Sales teams. 
• You bring previous experience in a fast paced sales environment and working with Small-Medium Sized Businesses (SMB’s) 
• You’re the kind of inspiring person that others want to follow - you know how to make your team hungry and smash targets as well as considering their input!
• You have strong communication skills and the ability to translate ideas into actions and measurable objectives. 
• You have led a sales team in a fast-growing business, continuously searching for better ways of working based on the various sales methodologies
• You are highly empathetic and emotionally intelligent, and at the same time, you have a high-energy, honesty, efficiency and result-oriented working style. You are resilient. 
• You speak fluently French and are a top of the class English speaker. All the communication in the global team will be in English.

Our values

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we offer 

• A rare opportunity to work in a social impact company (and certified B Corporation) where you can see real and tangible impact in your role
• Working alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important mission
• Personal and professional development opportunities in a fast-paced scale-up environment
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care

How to apply

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
• Submit your CV and Cover letter in English.
• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

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