What you'll Do
To deliver the day-to-day administrative, commercial, and operational support needed to win, grow, and maintain business to the direct and indirect business.
The day-to-day
- Build sustainable relationships with customers and internal stakeholders
- Assist customers with questions related to pricing, equipment, and subscriptions
- Create and manage customer orders for approval and shipping of equipment
- Manages customer subscriptions and Value-Added Services (VAS) orders within our tooling
- Create new customers accounts as part of the onboarding process
- Maintain Customer Master Data (CMD) across are different systems including ServiceNow, Salesforce and CMD
- Uphold and follow all governance and compliance processes though the order handling and customer life cycle
- Build sustainable relationships with key customers and internal stakeholders
What you'll Need
- Experience in similar or comparable roles
- Fluency in English and Mandarin
- Excellent interpersonal skills
- Experience of SAP, Salesforce.com and ServiceNow
- Proficient with MS Office, Excel, PowerPoint, Outlook etc
- Organised and diligent, committed to seeing activities and processes through
- Experience of prioritising work to satisfy competing priorities
- Ability to work autonomously and with a flexible team player mentality.
What Will Help You On The Job
- Experience of working in a matrix and/or geographically dispersed model
- Experience in a communications or technology-based company
You must be eligible to work in this location advertised.
EEO statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.
