We are in search of an intensely motivated Sales Support Manager - Prescriptive & Technical Support, who will work closely with internal and external parties to develop and implement the strategic plan for the building segment.
In this role, your responsibilities will include establishing and executing the prescriptive sales strategy while implementing technical sales initiatives. Working closely with both internal and external partners, you will analyze customer needs, develop creative solutions, and deliver persuasive value propositions to key customers in the construction sector.
Key Duties and Responsibilities
- Support the country market strategy and ensure an increase in market share compared to other materials, achieving higher margins and improving the product mix.
- Analyze market trends in the building segment, identify the sub-segments, and compare with key players (e.g., brick, steel). Meet selected construction companies, developers, architects, authorities, and owners to understand their needs in the segment.
- Select priority sub-segments, evaluate their value for DCP, determine the desired market share, and set the target EBITDA generated from these selected segments.
- Analyze the opportunity for each application (e.g., wall, foundation, roof, slab) in these priority sub-segments, particularly for wall application (including mortars and blocks) and slabs/floors (VAP, screeds) and hardscaping.
- Create and develop a value proposition for key sub-segments, define the desired market share, and devise an action plan accordingly.
- Provide support for the provision of cement/hydraulic binder solutions for soil stabilization in roads and rigid pavement in concrete for Nigerian Roads.
- Collaborate with DCP in other countries to adopt best practices in corporate customer segment solutions and share any breakthroughs achieved.
- Support in new product development, conduct market intelligence on viability, and assist with the launch.
- Develop and implement prescriptive selling strategies to meet sales targets.
- Identify potential customers, offer technical expertise and support throughout the sales process.
- Educate customers on the technical features and benefits of our products.
- Analyze market trends and competitor activities to identify new business opportunities.
Requirements
Academic / Professional Qualifications:
- A degree in Civil Engineering, Structural Engineering or a related field is required.
- Additionally, a minimum of 15 years of relevant experience in a cement production and technical sales support.
Skills and Competencies
- Successfully achieved sales targets and contributed to business growth
- Extensive expertise in construction materials and systems
- Exceptional communication and presentation capabilities
- Demonstrates strong analytical and problem-solving skills
- Ability to establish and maintain relationships with customers and key stakeholders
- Proficient in Microsoft Office and CRM software
- Flexible and available for travel as needed
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
