Sales Support Associate

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favourite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.

As we are growing rapidly, we need Sales Associates to support growing Wolt’s restaurant portfolio by assisting our Restaurant Sales Managers in administrative tasks both online and with clients over the phone. 

What you'll be doing

• Ensuring our portfolio of stores reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
• Training our partner venues on how to use the Wolt tools and equipment
• Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
• Be responsible for our menu-platform and product list always being up to date with the text and visuals that reflect the Wolt brand
• Liaising with restaurant partners on a daily basis to resolve any issues that may come up

What We Offer

• Independent work in a dynamic, international team
• A lot of career growth opportunities
• Discount on Wolt orders
• Modern work equipment

What we’re looking for

• University degree in business or a related field
• Excellent interpersonal skills - you will be working with a lot of different people
• Experience within customer support or other relevant customer-facing role
• Structured, detailed and service-oriented
• Fluent in Greek & able to work in English
• You hold a clean and full driving licence - this is a requirement as part of this position requires you to frequently visit our partner venues 
• High interest towards analytics is a plus

So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.