Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, ASOS, Xero, monday.com, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions.
Founded in Australia in 2012, our team of over 300 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale.
We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.
Our Revenue Operations team is looking for a Sales Support Analyst to join us in supporting our global sales team. Sales Support is an essential enablement partner to support our revenue organization through quote-to-cash and beyond. This role will work closely with the Revenue team, Finance, Legal, and our system administrators to improve processes, deliver training sessions, and support overall growth initiatives.
To help our teams work together effectively, this remote position requires you to be located within the United Kingdom.
What You'll Do:
- Serve as the trusted advisor to the Sales team on deal structure and quoting, advises the team on alternative contract options, and/or value proposition to help drive deal closure.
- Monitor the Sales Support Slack channel to provide general assistance and advice on common deal questions, Quote to Cash process, and licensing questions.
- Partner with Sales to accelerate the quoting process through operational efficiencies, training calls, and searches for enablement opportunities to support the revenue organization further.
- Partner with the Revenue Platform team to facilitate process and system improvements.
- Collaborate with impacted parties to identify solutions for common Quote to Cash errors.
- Personal Growth / Projects: As time allows, opportunities for focus on Quote to Cash process automation and improvement, identify and produce enablement content based on trending needs, and other ad-hoc opportunities may arise.
Your Background:
- Proven familiarity with the Enterprise SaaS/B2B Industry - Deal Desk, Order Management, Sales Operations or Pricing experience preferred.
- Demonstrate the ability to partner with GTM Teams and other cross functional departments.
- Experienced in delivering sales enablement training or other learning and development plans.
- Have a basic understanding of revenue recognition rules.
- Highly organized, customer-focused, innovative and strong attention to details.
- You are an excellent communicator, self-aware, transparent, professional, and open to feedback
- Comfortable multi-tasking and prioritizing at times of high volume, schedule flexibility during End of Month, End or Quarter is important.
- Delivers relevant training to new and existing Sales reps on QTC best practices.
- Represents Sales Operations in a capacity relevant to the Sales Support responsibilities.
- Strong quantitative skills and highly proficient in gSuite, Salesforce.com.
- Basic knowledge and understanding of a CPQ tool (bonus points for Zuora CPQ experience).
The compensation for this role is:
Level 2-
Maturing: £45,000 GBP
Performing: £55,000 GBP
Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, pension contributions of up to 5%, and stock options. Learn more.
Interview Process
Below is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need.
👋🏼Initial chat [30 min]
Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut!
🧑💻Hiring manager chat [45–60 min]
Hiring manager chat: Designated time to chat with the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us!
🎉Panel interview [60–90 min]
Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. By the end of this call, you should have a great idea of what it’s like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We’ll ask any final questions and encourage you to do the same.
If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team.
We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey.
[Note to Search Firms/Agencies]
Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy.
