This role sits with one of Daisy Communications brands - XLN for Small Business
Location: London
Salary: £23,302.50 yearly
Monday to Friday working between: 9:00 - 18:00 (37.5 hours per week)
Key Responsibilities:
- Monitoring team mailboxes for team activities.
- Reviewing new applications.
- Liaising with both customers and sales to resolve any issues or queries on new applications.
- Identifying the need for approvals from senior management and/or compliance.
- Submission of applications to the bank.
- Ensuring customer records are updated accurately.
- Ordering terminals.
- Setting customers terminals via a walk-through transaction.
- Dealing with customer and sales agent queries.
- Carry out ad-hoc assignments when required.
- Previous administration experience.
- Customer service skills.
- Able to work independently and as part of the team.
- Keen eye for detail and ability to check own and others work diligently.
- Able to work under pressure and to set deadlines and SLA’s.
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
Here are some of the benefits that we offer…
- 25 days holidays, plus bank holidays.
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
- Auto enrolment following probation into a salary pension scheme
- Access to exclusive offers on a range of Daisy products
