The Sales Specialist will be responsible for
- driving product sales across Decisioning Software, Identity Verification & Fraud Solutions across all clients in the region. He/she will lead a team of specialist sales/presales consultants on such products and drive Presales through a Solution Consulting approach.
Key areas for value added contribution include:
- Communication approach, including pre-sales and sales collaterals
- Create client solutions based on use cases, business objectives and need
- Good Technical understanding of Financial Markets, with focus on BFSI sector in India
- Technical knowledge of BFSI software and fraud product suites
The role reports to the Specialist Sales Lead.
The Sales Specialist candidate will have strong experience in SaaS consultative sales, solution consulting and product management. Given the strategic role we play in our clients’ business decision making, you are expected to work at senior levels and demonstrate obvious confidence in this environment.
Key Responsibilities
- Sales Specialist
- Proficiency in analyzing the customer’s business, applications and converting the business needs into viable technical solutions
- Should be an expert in handling a diverse range of software products, fraud solutions and concepts relevant to lending business
- Creating a compelling value proposition for Experian Products & Solutions across verticals by architecting solutions, structuring deals and strategic consulting
- Prior experience in a presales team which works with the sales team to conceptualize new business opportunities that lead to new lines of revenue generation
- Lead client workshops to collaborate with client employees and internal stakeholders
- Perform Business Process Improvement using various business consulting tools and methodologies
- Keep oneself updated on changing business needs, regulatory requirements, new domain trends, tools and products
- Demonstrate deep understanding of Technology landscape of the BFSI sector
- Drive customer-product sync through deep understanding of market use cases and trends
- 6 – 8 years' experience leading Sales, Presales and/or Consulting activities within a tech led business with a strong focus on client relationships & product management
- Expertise in SaaS and cloud based products
- Exposure to B2B Enterprise Selling
- Good understanding of software technology, App and/or Online UX / CX
- Facilitating innovation processes
- Excellent communication skills both in 1-1 and group settings
- Data driven and analytical approach
- Excellent ability to partner with sales teams
- Highly professional and credible - interacting at all levels both internally and externally
- MBA preferred
- Ability to read and understand a Credit Report
- Ability to check the details of a complaint / dispute
- Understand the process of resolution of complaints / disputes
- Make suggestions to improve the process
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