OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
Responsibilities:
- Recommending business solutions by cross-selling and upselling.
- Improve sales skills to increase sales success rates.
- Handle calls through a blended call queue, understand customer needs and right fit customers with appropriate solution.
- Consistently provide a great customer experience
- Handling contracts and Major Account Agreement requests.
Requirements
- 1+ years of sales experience.
- Dynamic personality with high energy
- Passionate about resolving issues and creating a great customer experience.
- Excellent communication and written skills
- Computer skills including typing, navigating multiple tabs, windows, and systems.
- Respect and maintain customer and client confidentiality.
Benefits
WHAT YOU’LL EXPERIENCE:
- Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
- GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
- 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
- Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits: Health Care Plan (Medical, Dental & Vision)
- Growth: Opportunity for professional advancement as we grow!
- Culture: Diverse, welcoming culture with Employee Resource Groups
