Sales Representative, Retail

The world has changed and we’re changing with it!  Shopify knows first hand that Retail isn’t dead. Although our roots are in e-commerce, we are working with many of the world’s most innovative brands on the renaissance of online and in-person commerce, powered by Shopify technology. As our merchants reinvent themselves with courage, ingenuity, and drive, we too are reimagining our future.

Our growing team of Retail Sales Reps works directly with brands to develop their in-person commerce strategies — whether that is starting or expanding their brick & mortar operations, adopting in-store tech like Shopify POS Pro that accelerates their retail growth. We are merchant obsessed and driven in our goal to see entrepreneurs and brands selling in real life succeed!

We need exceptional people that are driven and align with our mission to make commerce better for everyone. If you're excited about the possibility of helping us build the future of retail then keep reading! 

You’ll be working on things like:

• Understanding the unique business goals, needs, and pains of prospects, and helping them grow their business with Shopify Retail products
• Directing complex deals with multiple stakeholders through an entire sales cycle, from discovery through to contract negotiations
• Uncovering new business opportunities
• Effectively moving your way through the sales cycle managing your pipeline
• Collaborating on projects within the team and region with other Shopify teams to deliver the highest level of merchant experience
• Making the most of the opportunity to work at an amazing, innovative, and rapidly growing company; have an impact; be involved and do something incredible!

• Based in Australia
• 5 years of full sales cycle experience in a technology/software environment with high complexity.
• Ability to create and execute an outbound territory plan and prospecting strategy, including cold outreach
• Proven history of acquiring net new customers
• High energy and strong work ethic driving towards meeting or exceeding the teams and individual goals
• The ability to work in a self-directed manner navigating through a fast-paced and ambiguous environment
• A passion for talking to people, curiosity for understanding their unique business needs, and showing them how to 10X their business
• Excellent relationship, communication, and influence skills
• A love for trying new things, iterating, and then diving in again
• A sense of adventure and an entrepreneurial spirit
• Consultative and solutions-oriented mindset
• Ability to learn and collaborate with a team remotely
• A retail background is a must

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.