As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

• Efficiently handle a large number of outbound calls to warm leads;
• Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;
• Address customer concerns and objections diligently, ensuring their satisfaction;
• Use selling techniques to turn potential customers into our clients.

Requirements

• Fluent knowledge of English and Spanish, level C1-C2, you will be communicating with native speakers on a daily basis;
• 1 + years of experience in sales or support role;
• High-speed internet connection;
• Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);
• Exceptional problem-solving and negotiation skills.