Scope and general purpose of the role:
Engage daily with existing customer base, distributors, end, converters and authoritative bodies and organizations related to reflective materials. Specifying Avery products with the key parties mentioned. Promote sales and distribution with a national network of contacts. Increase product portfolio and investment by distributors and converters throughout Sub Saharan Africa. Increase market share by delivering high levels of service to the network.
Engagement and targets:
Execute a needs analysis to ensure that all sales target are met with converters and distribution partners
Conceptualize new and innovative strategies to achieve sales targets
Follow up on new sales leads and build detailed project pipeline with prospective values
Actively pursue new sales opportunities and develop niche sales strategies to ensure growth
Calling on customers minimum four calls per day
Analyse/recognise potential growth opportunities in the market and drive to fruition
Engage with distributors and assist with specification of product and application
Leverage relationships with civil engineers / project managers/ brand owners at mining entities and end users and printing companies to specify Avery Dennison as the brand of choice for both reflective and graphics materials
Increase footprint and market share for the brand in specified area of responsibility
Actively engage with converters to identify new opportunities
Leverage local distribution network and converter connect for projects to engage with supply of materials
Specifying Avery Dennison materials in contracts, road sign and mining projects
Actively increase pipeline for quarterly and annual sales
Provide input to S&OP meetings (discuss accuracy of the forecasts, slow moving and obsolete stock and identify crisis areas)
Advise distributors and converters on adequate stock holding
Assist with sales forecasts on a monthly basis internally and with distributor network and direct sales customer base
Customer Centricity:
Provide product and brand training with distributor, converter and engineer network
Provide technical advice and solutions to customers when required
Record customer interaction on salesforce.com
Take informed decisions regarding terms and conditions of pricing, rebates, COD pricing and discounts
Log customer complaints within 24hrs of complaint being received
Conduct product trials at customers when required, and help technical department
Update customer price lists, and ensure prices are updated within Avery Dennison’s operating systems
Follow complaints till conclusion, and advise customers of results and follow up action
Assess materials when there are customer complaints
Ensure that all customer demands are met
Liaise with customers regarding their account status
Follow up on outstanding payments
Pre-Requisite Experiences:
7 years minimum external in field sales and customer service experience in reflectives and signage industry
Sound knowledge of the reflective portfolio in road signage and mining with knowledge on digital print and graphicl vinyl materials and applications
Thorough understanding of the local market and customer base.
Specifying of reflective and self adhesive vinyl materials in application
Minimum of 7 years experience in three tiered interaction level distribution, converters, civil engineering and governmental agencies or end users
Interaction on various projects and tenders in an advisory capacity relating to specification of materials
Formal Qualifications:
Grade 12
Relevant sales or marketing qualification would be an advantage
Command of Portuguese would be an advantageous to trade with Sub Saharan African countries
Please note that if you have not heard from the HR Department within 30 days of this advert closing, your application has unfortunately been unsuccessful.
All internal applications should be acknowledged by your manager, accompanied by a copy of your Curriculum Vitae and certified copies of your qualifications must be send to HR department.
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER!
