Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries.
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
What you will do:
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Lead the Sale Operations for ANZP, India, Philippines, Thailand, and emerging market customers
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Responsible for order creation, order fulfilment, and channel inventory management
- Solve customer escalations and issues with new order requests and existing backlog
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Customer centric focus. Responsible for NPS and actions to drive better customer experience
- Drive a process-centric execution focused on aligning demand with supply
- Lead with Operational Excellence mindset striving to delight the customers with continuous improvements
- Provide world class order management to our customers and maintain a high-quality sale support environment
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Analyze customer Sell through, Channel Inventory data and present to management weekly
- Support our customers and Enphase Sales with weekly account reviews and solve customer issues before they become critical escalations.
- Provide detailed quantitative analysis in support of identifying sales opportunities to drive Enphase’s opportunity/funnel management
- Manage customer backlog through product transitions and new product launches, and manage on-hand inventory actively based on plan of record
- Communicating and collaborating cross-functionally throughout the entire company, including sales, finance, supply planning, pricing, and PLM teams
- Work alongside brilliant, motivated, collaborative employees
Who you are and what you bring:
- Bachelor’s Degree required, and Master preferred with knowledge of sales operations, demand planning, forecasting, and supply chain, preferably in complex Solar or High-Tech industry multi-tiered channel environment
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8+ years of experience managing global customers and internal stakeholders.
- Ability to manage multiple requests at the same time and effectively prioritize tasks to meet company business objectives
- Very process-focused with excellent analytical and problem-solving skills and sound business judgment - comfortable with data-driven insight-seeking and decision-making
- Organized with strong work ethic, attention to details, and excellent communication skills
- Adept at balancing intense short-term pressures with overall long-term goals
- Advanced skills with Excel and data manipulation
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Should have hands on in Oracle/SAP ERP, CRM, BI systems like Tableau/PowerBI/Encorta
- Very process oriented and aware with a bias toward accuracy and precision
- Focused and driven to meet deadlines for regularly scheduled activities
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Demonstrate flexibility and responsiveness to requests from internal and external customers.
As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who design, develop, and manufacture next-generation energy technologies. Our work environment is fast-paced, fun, and full of exciting new projects.
At Enphase we are also committed to diversity and inclusion. Developing cutting-edge technology requires a workforce as diverse as the populations we wish to serve. We are a value-driven company that puts people and their power at the center of our shared energy future.
If you care about our planet and are passionate about creating a more sustainable future, this is the perfect time to join Enphase.
