Ghost is a data-driven distribution platform for the best brands in the world. We partner with leading streetwear, apparel, footwear, beauty, and home goods brands to unlock new revenue for all types of inventory. Through transparency, data insights, and a network of vetted buyers, Ghost empowers sellers to diversify and optimize their inventory management. Backed by top VC firms (Cathay, USV, Equal, Eniac, L. Catterton), Ghost is one of LA’s fastest-growing startups.

We are seeking a Sales Operations Specialist to support our sales team by optimizing processes, analyzing data, and ensuring efficient execution of sales strategies. The ideal candidate is detail-oriented, analytical, and proactive in improving sales workflows. Candidates must have a minimum of three years in a Sales Operations role. This role is located on-site in our Los Angeles headquarters.

Key Responsibilities

• Support the implementation and improvement of sales processes, ensuring efficiency and alignment with business goals.
• Assist with sales enablement initiatives, including training materials, onboarding support, and process documentation.
• Manage and optimize CRM tools, ensuring accurate and up-to-date sales data.
• Analyze sales metrics and generate reports to identify trends, opportunities, and areas for improvement.
• Collaborate with sales, product, and finance teams to improve forecasting and pipeline management.
• Work with finance and sales teams on commission calculations, invoicing, and contract administration.
• Identify and resolve operational bottlenecks that impact sales performance.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• A minimum of 3 years of experience in Sales Operations, Sales Support, or a related role.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and data analysis tools (Excel, Google Sheets, BI tools).
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent communication and collaboration skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and a proactive approach to process improvement.

The salary range for this role is $85,000-$100,000 depending on experience.

Benefits we offer: 

• Medical, Vision, and Dental with some plans covered at 100% 
• Competitive compensation and equity structure
• 401K 
• Unlimited PTO