CYE is seeking a Sales Operations Specialist to help support our sales team as we manage incredible growth and new vertical expansion. As a Sales Operations Specialist, you will be responsible for assisting sales leadership with driving operational excellence for CYE. You will also cover the day-to-day administration of CYE’s sales team and operational tasks.
This role is a business partner in the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools.
Responsibilities
Oversee the process of commercial contracts by handling necessary agreements and working with the sales, legal, and finance teams.
Support day-to-day administration of the global sales team and operational tasks.
Act as the sales interface for finance, legal, marketing, and services departments by supporting different GTM initiatives, projects, and tasks.
Assist sales leaders with pipeline and opportunity inspection and validation.
Organize, support, and manage E2E Quarterly Business Reviews (QBRs) - data preparation, reporting, and providing actionable summaries and next steps.
Manage and maintain sales data in Salesforce, CRM, and other sales tools.
Maintain daily, weekly, monthly, and quarterly reports and KPIs.
Identify and implement process improvements across the sales organization.
Sales KB management - create and update sales policies, procedures, training manuals, and resources.
Assist with onboarding and training of new sales representatives.
Qualifications
1+ years of experience in sales operations in a global company.
English – mother tongue level (must).
Past legal experience (paralegal or certified attorney).
Strong administrative and organizational skills.
Ability to understand the strategic goals of the sales department and support them effectively.
Strong problem-solving skills and process optimization mindset.
Results-driven mentality, with the ability to prioritize and drive tasks to completion.
Excellent interpersonal and relationship-building skills.
Ability to adapt to shifting priorities and a fast-paced environment.
Passion for innovation and process improvement to maximize efficiency.
Familiarity with Salesforce - an advantage.
Willingness to work flexible hours to support our global team.
About us
CYE’s exposure management platform transforms the way security teams protect their organizations. With CRQ at its core, the platform reveals exposure in financial terms, visualizes attack routes to critical business assets, and creates tailored mitigation plans. Founded in 2012, CYE has served hundreds of organizations globally.
