Shanghai, China

⚡️ Why Altium?

Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.

Constant innovation has created a transformative technology, unique in its space
More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry

About the role:

This role is to ensure and improve the customer service for Altium products, to provide sales support, and to find potential opportunities etc.

A day in the life of our Sales Operations Specialist:

Sales supporting

- Generate/issue license certification, subscription certification and quotation.

- Retain all information by centralized filing for sales order related documents

- Report the regular data to regional sales

- Varied task creation and follow up

Research accounts and opportunities

- Process the trial license request from internal and external.

- Conduct web searches for potential customers

- Update the system with new information and communicate any new information with sales team that will help them prepare for their sales calls

- Stock tracking

Data management

- Data Checking project spot checking and review

- Daily data-related work including data validation, Monitoring, Standardization. Some data entry may be required.

- Global data audits on Altium Business systems, such as Salesforce and Intact.

- Ensuring data validity within systems to enable global real-time tracking and sales needs/leads analysis.

- Data quality validation of customer details and purchasing activities.

Provide varied administrative support to the business

- Product pricing, price list updates, tax review & calculation

- Testing of sales order processing changes

- Carry out general administrative duties as required

- Delivery software package & other supportive tasks

Who We’re Looking For

1-2 years’ experience in a Sales Department/Customer Service Organization. Outstanding fresh graduate is considered
Knowledge in sales operation system
Be interested in salesforce and willing to learn.
Ability to multi task in fast-paced environment
Ability to self-learning
Good English written and communication skills, CET-6 is a must, Japanese is a plus

🎯 What Matters to Us

Big-thinking in pursuit of purpose
Diversity of thought
Courage of conviction
Transparency of intent
Ingenuity of AND
Agility in action
Adaptability of approach
Grit in pursuit of mission

🌍 Also, we would like you to know

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

💡 Learn more about why a career at Altium is an opportunity like no other: https://www.youtube.com/watch?v=cAYCOLpPLPE

✈️ Altium Benefits: https://careers.altium.com/#s-benefits

👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.

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