Sales Operations Director

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

The Director of Sales Operations will drive business growth using data-driven insights to support our sales and partner organization. This position will work closely with global sales leadership on the most important strategic initiatives to drive revenue growth and efficiencies. As a key business advisor to the VP of Sales, the Director of Sales Operations will play a major role in deriving insights from the company’s marketing and sales data as well as be responsible for evaluating and optimizing the Sales Processes, Policies, and Methodologies for the Pantheon go-to-market team.

The ideal candidate will have analytical and problem-solving skills and be comfortable interacting with all levels, including Executive Management, Sales, Finance, and Revenue Operations leaders and colleagues.  We're seeking a self-starter who can recognize where processes can be improved and who will take the initiative to improve them.

What you need to Succeed 

• Drive core business cadences to monitor the health of the business (e.g., forecasting, pipeline reviews, sales performance, QBRs)
• Act as the Subject Matter Expert (SME) for our sales technology stack, ensuring flawless data management and utilization.
• Collaborate with the broader Go-To-Market (GTM) Ops team to establish and refine performance metrics, facilitating informed decision-making across all revenue motions.
• Redefine and optimize the territorial distribution ensuring comprehensive market coverage and increased sales efficiency.
• Swiftly address and resolve operational challenges, suggesting improvements to systems, policies, and processes to fuel scalable growth.
• Partner with Sales Leadership and Finance to construct and execute 
• Work in tandem with the Sales Enablement team to identify and rectify knowledge and skill gaps, ensuring ongoing development and training.
• Limited travel may be required

What You Bring To The Table

• Adaptable, entrepreneurial, and quick to act, thriving in dynamic, growth-focused settings.
• A passion for business intelligence, with a comprehensive understanding of sales processes and methodologies.
• You seek to understand to develop your point of view and then drive alignment and execute with urgency
• Can quickly structure analyses to answer key business questions to drive decision-making
• 5+ years experience in management consulting, sales operations or sales management
• Experience using and developing reports, metrics and dashboards within Salesforce, Salesloft and Google Sheets
• Experience working in high-growth, performance focused environment
• Strong written and verbal communication skills including experience with senior management

Bonus Points For:

• Experience in SaaS, open source, and/or website development environments
• Knowledge of marketing automation tools like Marketo, Salesforce 

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• In-office workspace (San Francisco)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact [email protected]. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

The US base salary range for this position is $170,000 - $190,000 per year. This position also offers variable compensation dependent on performance. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. 

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

To review the Employee and Applicant's Privacy Policy, click here.

Visa Sponsorship is not available at this time.